VCA Animal Hospitals Urgent Care - Wheaton

After having a less than stellar experience trying to get treatment at my vet over a holiday weekend, the team at VCA really exceeded my expectations! The staff was super welcoming upon our arrival after making it off the waitlist (conveniently we could wait at home until they were ready for us). We were immediately taken to an exam room (personalized for her arrival!), and quickly seen by a vet, treatment plan explained, and cost outlined. The staff offered me refreshments/ snacks while waiting on my dog’s procedure & regularly checked in with me. Everyone was very pleasant and the facility was clean, new & modern. I’ve already recommended to friends & family after leaving today, and will definitely come back should we experience another health concern with our pets.

posted: 09/01/2024

Unfortunately, I’ve had to bring my handsome boy to this facility twice since I brought him home from the shelter. FORTUNATELY, this urgent care is exceptional. Incredibly helpful and friendly. I’m starting to suspect Gus is getting skin infections purposefully so that we can go back. They treat him like a prince and he loves every minute, even when he’s feeling crappy. Rose was amazing at our last visit. Thank you all for being an incredible support in times of need!

posted: 09/11/2024

When you realize you need an antibiotic for your pet after regular business hours and youre catching an early flight the next morning, panic strikes. I called the local Emergency Vet where there was a 3-hour wait for non-critical pets. I had no choice but to wait! Alas, a friend told me of the new VCA Urgent Care in Wheaton that just opened. Went to their website, confirmed they were open until 8pm, completed an entry into an amazing virtual waiting room that allowed me to stay at home until I got a text that they were near ready for our arrival. Got the text, hopped in the car and headed to Wheaton. When I get there an exam room had already been waiting for us, by name, and we were quickly accommodated by an awesome Care Coordinator, Samantha. She took all our specifics and then Dr. Mozwecz came in the room and met my fur baby. Took her in the back for a skin impression, came back within 10minutes with a diagnosis and meds. I was impressed!! While I waited there was a lovely drink and snack area. Everyone was super nice and their use of technology created a fast and easy check out right in the exam room. Great facility, awesome team and I would definitely recommend for those tough moments in between regular vet and emergency. Saved me 3 hours!

posted: 07/24/2024

Excellent across the board...in Everything! Took my 4 year old kitty in last night because she had been throwing up for a couple days. As soon as I arrived, I was greeted by a very friendly staff member. In the patient room, my kitty's first interaction was with the Care Concierge, Rose. She was super patient, very personable, and very afffectionate with my Bella. My kitty was seen by Dr. Meals who was awesome; my daughter was on the phone during the appointment and later told me "I really liked that doctor!" Dr. Meals was empathetic and told Bella she was sorry that she was not feeling well. She was very empathetic toward me, as well, as she could tell how upset I was. She listened and was very compassionate. She also explained things thoroughly and answered every question I had. When your pet is sick, having staff who truly cares matters 100% and I felt this at VCA Urgent Care (Wheaton). Thank you Dr. Meals and Rose for everything! Bella thanks you as well.

posted: 09/06/2024

My dog Clara was seen at VCA Urgent Care in Wheaton today and everyone there was exceptional! The facility is beautiful, the virtual waiting room was very helpful and the staff treated my Clara with kindness and care. Dr. Moses was amazing! She reassured me and gave me great advice. I highly recommend this veterinary clinic for excellent care for your pet.

posted: 09/18/2024