Abbeywood Cat Hospital

I agree with Nick Moore's review about the tone of the person who answered the phone. On Saturday morning, at about 8:15am, on 09/30,, my cat was having an emergency and I was calling around to vets bc the ER vets are so expensive. I understand they are busy but just saying how busy they are and then having a grumpy tone and then hanging up without saying goodbye!....or saying I'm sorry and I wish you the best of luck with your cat is just heartless and plain careless. Obviously, I am sad about my cat and the rudeness made me more upset about the situation. I wanted to give 1 star. I only did not give 1 star bc i didn't want to ruin the good reviews that are already up on Google. Have some compassion. You can take 30 seconds to be kind. I do not want to call here again that's for sure.

posted: 09/30/2023

Had our first visit here for an exam & vaccinations...and it was a great experience. The staff took their time and answered all my questions, as well as follow-up questions the day after. They provided good info on first steps for any treatments and worked from there. The facility is clean and our cat who is normally very anxious with a new environment did very well. Would definitely recommend.

posted: 01/27/2023

It seems that a lot of first timers have come by with their cats very recently, but I was told that they're not accepting new patients at this time. Also, the tone of the secretary was not friendly and even though I wanted to ask when new patients will be accepted (I have a cat that is not doing very well), I was put off by her tone. This place came highly recommended to me, but unfortunately, I'll have to find elsewhere to see about my cat. It does sound like a really great place, based on the website and the reviews, which is why I'm giving them 3 stars.

posted: 05/03/2023

My kitten has only known Abbeywood. It all started the 2nd day I got her and I noticed she wasn’t eating. I never owned a cat and was not sure what to do. Frantically I called around to multiple vet offices just wanting some advice. It was a Saturday so that was pretty hard everyone I called just said to bring her to an emergency room. Finally I called Abbeywood, Zoey eased my mind and gave me tips on how to get my baby SVN to eat. She told me their hours and said if I wanted to bring her in I could even though there was no veterinarian in; she said she’d teach me and/or let me know if she was in eminent danger and needed to be admitted into the er. I hung up that phone and took her advice and before I knew it she was lapping at her kitten formula bowl. At once I knew they’d be who I chose to care for my baby because they actually cared. I set up her first appointment shortly after and her little sassy self has been a patient here since. I highly recommend this cat hospital. SVN has gotten all her shots and even spayed by them. I was able to get a rough estimate of how old she is and she’s so happy and healthy. And I know I can call them whenever something seems off about her without feeling like I’m bothering them. I honestly feel like the staff love their jobs and it shows! If you’ve made it this far reading this review do your baby a favor and book an appointment. As a first time cat owner I couldn’t be happier with the service here.

posted: 06/06/2022

Absolutely the best cat hospital!! I wouldn’t trust my cat with any other care providers. My family and I have been taking our cats there for almost 20 years. They have the best staff and doctors there: friendly, personable, and people who truly care about our family.

posted: 04/29/2023