Animal Emergency Clinic

I was absolutely devastated when our boy took a turn for the worse and needed help crossing over Rainbow Bridge. The staff at the ER Vet could not have been more comforting, caring and compassionate. They allowed us to take our time in the process and I could not have asked for a better team to help us with such a difficult decision. I would recommend them a million times over!

posted: 07/12/2023

If I had anywhere else to go I would have. They were more concerned about paperwork than seeing my dog. When they finally got to my dog I was told that he had bloat (gastric dilatation-volvulus) and did I want to save him? I immediately told them yes. I was told that they could pull everyone off what they were doing to do the surgery, like it was an inconvenience to try to save him. Then when the surgery was done and it was time to take him to my vet, I kept asking if he was in pain because of the way he kept drawing in and they said it was probably the gas. Which is part of the reason for the bloat ( only my research on the web) Again it was more important to do clean up to go home than make my dog comfortable. When I got to my vet they had to do another procedure to relive the gas, my vet never would say that they missed something but they said they would really like to open him back up to see what was going on, but he would not make it through another surgery. I lost my dog and I think if they would have cared more about him then the paperwork and whatever was going on he might still be with us today. And on top of that I got another bill 3 weeks later that I guess they missed a charge.

posted: 09/09/2023

I visited this facility to euthanize my older dog due to health issues. Thankfully they were not too busy at the time and I was able to get in quickly. As soon as I walked in the door, I was given a room and staff was there to check me in. They walked me through the procedure and their options for aftercare. Everyone was incredibly patient and compassionate. This was a rough experience for me and they were so gracious with their services during a difficult time.

posted: 09/04/2023

Thank you for saving my mom's pet's life. What a great resource to have on weekends/evenings if your regular vet is unavailable. They did a great job communicating updates while he was there. Yes it is more expensive than the regular vet but it was worth it.

posted: 07/03/2023

I am so disappointed in this place! My dog had a 105 temp, ran all kinds of expensive blood work x-rays just to say everything looks normal and they don't know what has caused the problem. I told them about some problems with her ears and could it possible be that but they said no it couldn't be that. Only for me to take her to her regular vet all to find out she has severe ear infections and that was the cause of her fever. They charged me so much money for them to do absolutely nothing to help my fur baby! They should be ashamed

posted: 08/14/2023