Randall Road Animal Hospital - South Elgin

I’ve taking 2 of my cats to this location and I am so grateful I did The team was very concern for my babies and did an excellent job helping me figure out what was wrong with them and gave them the best care in making sure my babies got better I’m so thankful to them. The whole team is amazing! They are very welcoming, friendly, caring and are very helpful with my babies. I am extremely happy with Randall Road animal hospital in South Elgin.

posted: 09/27/2023

We visited the place 4 times and my first visit was dealing with Dr Paul. Office was ok. But he was rude, short and cut me off. He had no interest in hearing anything about what was wrong and happening with the young puppy. He ran up test and end up not even doing the shots we originally had the appointment for. The bill was still very high. Left with 4 medications, special feed and had to return back. After that the appointment was made and shots took place. The original issue was never addressed or looked into. We had another visit and more medication and test. But no resolution. On this last visit for annual check up. We got the shots and test once more for her constant bowl movement and random diarrhea. A supplement and enzymes was given to add to her food. She got the multiple shots and a B12 shot. With in 2 days our baby was dead. When we called that day for her results and for her to be seen. They said they call us back, but did not. When asked why the reply was that they had an emergency. Our emergency was not their priority. By the time we have up and drove the opposite way, our dog died on the way there. The price here and treatment is nothing compare to how Dundee animal hospital looked at her and treated us. It was too late for her. But no matter the rating of 4.5 starts go somewhere else. They will some how charge you equal to any other vet or animal hospital. I am convinced that they kill our baby. The combination of shots, enzymes and what else they did kill her. How do you go from a happy running dog to constantly vomiting and diarrhea after a visit to Randal animal hospital. Stay away from them, drive anywhere and don’t wait for them. They do not care about except for the money. The few that get lucky from a few visits will end up regretting it and you will pay. Our last visit was almost $800. Do not buy any plans or enroll in any program. They will not help or take you after. I am emotionally invested in this review as I cared for our baby. As new owners, we count on the experience of the experts. This place is not it. Money is first here.

posted: 10/21/2022

My older kitty had a wonderful visit at Randall Rd Animal Hospital. The Vet was kind, gentle and knowledgeable. I’ve been a client at animal hospital for many years. I recommend them to any one looking for good animal healthcare.

posted: 09/13/2023

I had a fantastic experience at the vet yesterday. The staff was professional, courteous, and took the time to explain everything clearly. My dog was in great hands. Highly recommend!

posted: 08/30/2023

The staff were extremely polite and very welcoming. The treated our puppy with so much care and respect. He was actually happy be there and was happy to let everyone touch him.

posted: 02/25/2023