Animal Clinic of Poplar Grove

Do not recommend taking your pets here!!! I had to take my almost 10 year old dog here a couple weeks ago because my vet happened to be closed that day and I didn’t want to wait. I had noticed a massive lump (about the size of a softball) on the side of my poor dogs neck/jaw area along with swelling around the area. This is something that popped up over night. I hug and squeeze my dogs several times a day, and would have noticed it before hand. I brought my dog in, and the Doctor was extremely rude to me and not gentle with my dog at all. He kept feeling the lump and said that it’s probably cancer, but “we can try to drain it”. He didn’t look anywhere else on my dog at this point. I asked if the lump and swelling could be an abscess from a bad tooth and he ensured me “no”. I asked him to look in his mouth to just check. He had me stick my fingers in my dogs mouth to pry it open and then looked inside for about 2 seconds. He then said that he would try to drain it. I had to hold my dog still while he did this. He got blood and a bunch of pus but then stopped and said he couldn’t get anymore. He said that he was certain it was cancer so he wanted to put him under anesthesia to cut it open and biopsy it. He mentioned doing the surgery about 3-4 times and said there was nothing else he could do. I asked if he could at least give him a course of antibiotics to start until I could get him in to see his regular vet. I had to ask 3 times for antibiotics. He finally agreed and gave me a 10 day course. I left there paying $267!!!! I called my vet the next day, I was able to get my dog in to his regular vet 11 days later. While waiting for his vet appt, the swelling completely went away, and the lump started to go down. By the time his normal vet appt came around, the lump was almost completely gone. Our vet did a thorough exam and found that it is a back lower molar that is bad and loose. He gave me another course of antibiotics and we have scheduled a dental procedure/teeth cleaning. So that all being said, this vet doesn’t care about your pets….he just wants to be able to bill you as much as possible! Even if that means putting your pet through an unnecessary procedure! I would rate 0 stars if I could! Avoid this vet if you can!!

posted: 09/28/2023

We moved back to the area and wanted to get our dogs up to date ok everything. They were able to squeeze us in fairly quickly! Also, my one dog isn't aggressive but gets anxious in different situations and can be on edge and they handled him very well and gave us recommendations on muzzle styles and proper fitting of them! Price seemed a little steep but maybe that's just the norm throughout all vets. Would recommend using them either way!

posted: 05/09/2023

Always friendly. They take good care of my dog. The vet discusses options and prices prior to doing any tests.

posted: 06/20/2023

Lady answering the phone is very very rude. I wish I would of got her name. Was trying to establish care my my cat and when I told her her coloring she got a terrible attitude and know it all tone in her voice and told me "That's actually a coloring what I'm asking you for is the breed." Terrible way to talk to a new client. Called at 2:30 on May 3rd if that helps figure out who was working.

posted: 05/03/2023

We highly recommend this vet clinic. Everyone is so great, caring, and kind at the Animal Clinic of Poplar Grove!!! This time we had to take our Chihuahua in, he was acting weird, etc. They knew exactly how to relate to him which is no easy task. He's getting to be a grumpy little old man, but they were able to even clip his nails.

posted: 10/19/2021