Thrive Pet Healthcare - Orland Park

The staff and veterinarian we’re amazing. They answered all my questions and concerns. I did not feel rushed. They were very kind and professional. I cannot say enough good things about this location.

posted: 08/30/2024

I usually go to Thrive in Oak Lawn, but I've come to this location the past few times. On my last visit, the doctor told us that our dog had cancer, which was most likely the reason for his seizure, and that he would need to be put down. She did a quick ultrasound and mentioned she could put him down on Monday, but I said I would prefer to do it in-home and look for other options. When I went to pay, I had a question because they listed charges like the ultrasound, which was very quick, and a blood test, even though it was never sent to the lab since she said he needed to be put down. Despite this, they still charged me, which I accepted, but I just wanted clarification. When I asked, the doctor came out a bit combative. She even said like "what's the point of sending to the lab" - but then why charge me whole price? I just wanted clarification.. While I appreciate her telling me about my dog's situation, asking about my bill shouldn’t have been a big deal, especially when I'm already emotional about having to put my dog down. My dad was there too, and we both felt it was a bit off. I won’t be returning with my second dog and will stick to Oak Lawn instead or another vet entirely.

posted: 09/07/2024

Needed a last minute appointment to get paperwork for my son's cat to travel back with him to California. Staff and Dr were very accommodating, informative and friendly. Along with a good ear cleaning and a nail trim he was ready to go! Waiting area and exam room were very clean and Val loved the climbing tree in the exam room! I plan on getting two kittens and will definitely be bringing them here!

posted: 11/22/2023

Took in my fur baby today and even though he’s a big excited boy they were still able to handle him with care and patience! All staff members are super friendly and very informative. Thank you to the staff for a great first visit and we’ll definitely be returning!

posted: 06/04/2024

They were amazing! They saved my fur baby! He had a huge abscess, they were able to see him the next day after I called. I was so scared, and they were so good with him (he’s doesnt like to be touched). We are forever grateful!

posted: 09/11/2024