Vetco Total Care Animal Hospital

I recently got a new kitty and needed a checkup for her. I was able to get a free first exam and had a great experience with the Elmhurst Vetco location. Jackson and Bella were very kind and welcoming and my vet tech Becca was super amazing and informative. She made sure my kitty was comfortable and recommended everything I actually needed. I’ve had experiences where vet clinics run up expenses but this location helped space out costs to make it more affordable. I look forward to coming back again.

posted: 02/07/2024

Excellent staff at the Elmhurst location. The front end staff is very kind and welcoming. Checking in is easy. The doctors there took really good care of my dogs for their teeth cleaning. They explained everything to me and the cost range so there was no surprises. Definitely my preferred location for Veterinary Care.

posted: 05/29/2024

I was so nervous to take my cat somewhere new, especially due to my autism, but I was put at ease right when I walked in! The desk staff (Jackson), tech, and doctor were very welcoming and kind. They treated my cat with the utmost care and respected her need to hide herself. The tech even emptied a cabinet for her to hide in after she had been trying to crawl in herself. It was so kind and understanding. My cat’s ear infection is improving very well and we’ll be back for a follow up. Prices were so incredibly reasonable. I was shocked! This will probably be our new go-to!

posted: 05/09/2024

Very friendly staff and Doctor Stuebing was great! Dr. gave my family and I multiple options and answered all of our concerns and questions. Although I took in 3 pets in they were amazing at accommodating all of us!

posted: 02/22/2024

I don’t even want to give 1 star. They kicked me out and refused to take blood from my rescue pit mix because he wasn’t sedated. Prior to the refusal, the tech was pre threatening me. Very unprofessional attitude and aggressive. Saying if they had trouble getting blood due to the fact that he wasn’t sedated, that they’d have to stop and do it when he was sedated. I told her there wouldn’t be a problem and that there wasn’t one before. He was wearing a muzzle and has never hurt a soul!! They are a fear based practice and doctor. Before the new doctor came, they were fine. Now I wouldn’t recommend you even take a rat there. They lied and said they had trouble last time getting blood from my dog and that one of the guy techs said my dog scratched him. We’ve never seen a male tech at this vet. Ever. And the last time he got blood, the doctor did it herself and gave him treats afterward. I don’t care how long the doctor has been doing this, no vet I’ve been to has asked me to sedate my dog. Only reason I was going there anyway was because of their Petco total health membership. I’ll be going back to his regular vet. These people suck at their jobs. It’s like doctor death for your dog!!!!

posted: 05/30/2024