Best Friend Vet Care

I love the service and care for my dogs they give. They let you know everything and give thorough explanations. My dogs are very comfortable with the staff.

posted: 03/25/2023

The veterinarians and staff here are top-notch. My dog is usually nervous and skittish around strangers but we have never had an issue here. I highly recommend them.

posted: 05/09/2023

Great!!! All the way from the veterinarians to the vet techs to the office staff Great!! I'm glad to have them take care of my dog's 👍👍👍

posted: 06/01/2023

Would rate no stars. Highly unprofessional. If you have fur babies and love them DO NOT go to Best Friends Vet Care. I am not a client here but, recently took a stray in and they were the place that could get her seen for a spay the quickest. My cat's spay appointment was for today 1/19. I legit took this cat in from the street so, I know nothing about her history, etc. Not only did Dr. Stark see an incision mark on her when she shaved her before the procedure, she did not call me to inform me and let me decide what I wanted the next steps to be. So instead Dr. Stark took it upon herself to still cut my cat open and take her intestines out for an hour plus for no reason because she had already been spayed. Dr. Stark then calls me to tell me that it's $374 even though my cat did not even need to be opened up. I called back after I found some downtime at work and talked to the horribly unprofessional rude receptionist who hung up on me twice. I was not rude nor unprofessional on the phone to her. She just didn't want to hear what I had to say. They had my cat in possession still and would not answer my phone call because they saw my name on the caller ID. I then had to dip into PTO time to rush over there and ask why was I hung up on twice and to get my cat back from their sick sadistic office. The rude receptionist literally yelled at me in the waiting room. Who does that?!?!? This place is unethical, dirty, unprofessional, and treated my poor cat so barbaric. PLEASE TAKE YOUR FUR BABIES SOMEWHERE ELSE!! I will never return here even if it was the last vet clinic open in Decatur.

posted: 01/19/2023

I've taken both our fur kids here. One for a dental cleaning and another for a small mass removal that needed stitches and "the cone of shame" lol. Great service and the people are so nice and make sure you don't leave without answering any questions. Nice and small, it has not been crowded when ive gone in but i went to pick them up 2x before closing. Husband has gone in busier hours and he has no complaints. He loves taking the kids here.

posted: 08/07/2021