Old Town Animal Care Center

Took my cat to get groomed. They gave her a sedative and a rabies shot. That night she got violently ill, had seizures and died. Do not recommend this vet! They killed my cat. This happened May 4, 2019.

posted: 09/08/2023

OTACC has always been so great! Very compassionate and friendly staff. I feel fortunate to have such an amazing place to take my dog Marshmallow to for care.

posted: 07/30/2023

0 stars. Boarding- Never board your dog here. Their boarding facility should be shut down. They were completely negligent. Our dog wasn’t doing well during his stay. He was scared of the attendants and no one ever called to tell us after stating they would if there were any issues. Before we left for our trip we called to check up on him. No one answered. We called the next day and no answer again. We called again on day 2, still no answer. The on day 3, they finally answer. They said the attendants weren’t able to take him out of his crate because he was so scared and that they had just left him in there. I booked a flight home immediately because they had left him in crate for 2 days and never even told us. The worst part is, if I hadn’t called I never would have known. Absolutely horrendous care. Vet care- they barely read their charts and miss notes they took from previous visits. It also seems like they always jump to testing for any issue just to get extra money from those who are anxious about their pets health. At our new vet they don’t suggest testing right away and, instead, do a thorough job of checking all his symptoms. Also, they had a huge gift basket in the front of the room that was a raffle for anyone who gave a 5 star review. You should not trust the 5 star reviews people give or a business that needs to bribe customers for good reviews.

posted: 06/28/2023

The entire staff is friendly, helpful and professional. They go out of their way to accommodate and assist you. They took such great care of my dog Benson and were so patient with him while he was recovering (hes a bit of an escape artist). My dog loves going to the vet and he loves daycare. He is definitely in good hands. Highly recommend

posted: 02/16/2023

This was the first visit for myself and my two newly adopted senior dogs, Winnie & Willie. Things couldn’t have gone any smoother! The staff was great, sending reminders, getting appropriate updates, and welcoming us when we arrived. The veterinarian was kind and gentle with my dogs. She was also very knowledgeable. We are happy to have Old Town Animal Care for our vet!

posted: 02/27/2023