My Vet Animal Hospital

My Vet is such a great vet! The staff is incredibly kind and understanding, the doctors are all very helpful and thorough. My Vet is a dependable vet. My pet had to have surgery and everything went so smoothly, techs and doctors both called leading up to the surgery and to followed up after the surgery several times. Everyone is so helpful and kind. They are transparent in costs and will talk through the options you have.

posted: 05/05/2023

We love My Vet! The customer service is unlike any other office I’ve ever been to! Our dog drags us there because he loves it so much! They are very accessible and make themselves available to answer questions online and I really appreciate that! They are alway transparent about prices and I have all the confidence when bringing my dog Dunston there!

posted: 08/29/2023

TL;DR Version: BEST VET PRACTICE IN ALL OF CHICAGO. Fear Free Certified so great for anxious or reactive pets. Caring, attentive, supremely friendly staff & doctors. Really nice, clean, and ultra modern facility. HIGHLY RECOMMEND!!! As parents of a very reactive & anxious dog, my partner & I are SO grateful for My Vet Animal Hospital. Our previous vet was so hyper focused on trying to "become friends" with our dog that vet visits ended up just being so much more stressful than they needed to be. They also made us feel like it wasn't normal at all for pets to be as fearful of vet visits as our dog is. After deciding that enough was enough, we got to researching & found My Vet Animal Hospital. First good sign was that every doctor & tech here is Fear Free Certified. Second good sign was the incredibly thorough questionnaire required for new patients with a section for explaining any & every detail about your pet; again, as the parent of a reactive dog, this made me feel like I was being heard & that my concerns were being taken into consideration. We began going to My Vet during the pandemic so all appointments required contactless pet drop off & pick up. For our dog's first appointment, we mentioned that she would probably need to be fully sedated in order for them to fully conduct her yearly exam & take blood for tests, which they said was absolutely no big deal at all. So we dropped our dog off, got her exam done, we picked her up later, and that was that! No long discussions about how she needed this or that so she would stop being so anxious, no trying to "be friends" with her—just sedated her & got everything over with. Once COVID restrictions were lifted, we asked if would continue just dropping off our dog instead of waiting inside the office & not only did they say it was fine, they noted it down for all future appointments that this would be our set up. Since then, vet visits have been mostly stress-free for both us & our dog! Yearly exams or surprise visits are no longer something we dread as we now have a reliable, understanding, and accommodating vet practice we can rely on. At My Vet, we have never once been made to feel that it wasn't normal for our dog to be fearful or reactive at the vet, and this whole practice is centered around what works for each individual animal & their owner(s). Everyone who works there is so friendly, attentive, and caring—from the front desk staff, vet techs, to the doctors. From the few times I've actually been inside, I can tell that it's a super clean & modern facility. I know there are a lot of other veterinary practices to choose from in this giant city, including fancy boutique places, but please consider choosing My Vet Animal Hospital for your pet's vet. Not only will your pet receive the best care, you'll be supporting a small business that has had its share of hard times. We are not being paid to say this; we are honestly just grateful that a vet like My Vet exists, one that understands every pet will come with its own challenges, but that shouldn't get in the way of them receiving quality care & living their best lives. So a BIG THANK YOU to everyone at My Vet Animal Hospital for all the hard work they do & for being THE BEST!!!

posted: 07/08/2023

The front desk staff is great. The vets are scared of cats and cant finish a simple yearly checkup because my cat growled. My cat is 10+ years and has never had an issue with many other vets, but this vet wasted my time twice. Made us reschedule because my cat hissed, and then forced me to give him sedation. Even with sedation which half knocked the cat out, he was still too scared to draw blood. The nurse had zero issue doing 2 vaccines though. Go to a vet that doesnt get scared of cats. Now I need a 3rd appt just to finish one yearly check up. They told me they are concerned for my cats stress, but make me come back 3 times for something they could have done day 1 in 5-10 minutes. I think the vet is just a little too afraid of his job

posted: 06/19/2023

Dr. Lee saved my Boba's life. He diagnosed him with a possible gallbladder mucocele, called hospitals in the area that had ultrasound equipment to confirm and could perform the surgery. This is just above and beyond. I started going to this vet because it's walking distance, had great reviews and I wanted to support female-owned businesses where I could. I continue to go to this vet for such amazing service and caring staff. I don't want to look at my phone log to see how many times I've called asking questions. They're 90% me over-worrying, but no one ever makes me feel ridiculous. Dr. Robin, Dr. Lee and Dr. Frye are all wonderful. Cori, Lauren, Faith and everyone else who's helped Boba- bless you! (Apologies for any name misspellings). THANK YOU! THANK YOU! THANK YOU!

posted: 04/24/2022