MedVet Chicago

Me and my family deeply appreciate MedVet for the expression of sympathy and kindness that they showed my family during our time of bereavement. They were a huge comfort in guiding us through the cremation period. Nothing can replace our sweet dog Angel, but we are very satisfied!

posted: 08/02/2023

I feel like the company could really do a much better job at providing an area for dogs to use the bathroom while you are waiting for extended periods of time. If I go to a bank they have miles of grass...this is more abandoned lot vibes :( Med Vet is one of the most expensive care facilities in Chicago. They gave great care from knowledgeable staff!

posted: 05/17/2023

I would not recommend bringing your pet here. My cat wasn't eating or drinking, and her very closes early on Wednesdays, so I brought her to Medvet around noon. After about 4 hours, I said I was concerned that she still wouldn't drink water, so they sent a tech to take her vitals. The tech said it was fine, and dismissed my concerns about dehydration. They left us sitting in a freezing waiting room until 6:30 with no check ins or any indication of how long we would be waiting. Once they finally saw my cat, it felt like they were more interested in upselling us than treating her. At around 9pm, they said the dehydration was so severe that they wanted to charge us $3-4k for an IV drip, even though they dismissed my concern about dehydration earlier in the day. I'm writing this review while sitting outside trying to warm up (seriously, the waiting room is frigid!) and waiting for them to let me take her home. We'll see her regular vet tomorrow where I know I can trust the diagnosis and treatment. All told, this is going to cost over $1,000, and my main takeaway was not that they want my cat to feel better, but that they want to find ways to charge me more. Everyone I spoke at Medvet to was kind, but the experience at this clinic was not good overall.

posted: 07/19/2023

Wally seemed to be having trouble breathing so out of an abundance of caution, I brought him to medvet around midnight. Check in/registration was quick and easy. Staff was highly courteous and professional. I did have to wait a little bit in-between doctors, which was to be expected given this is an emergency hospital. I appreciated the fact that they have a "quiet" area sectioned off in the waiting room to give anxious pets (and people) some space. I could tell a quiet and calm atmosphere is a top priority for Medvet, especially for families who have to say goodbye. Dr. Nguyen was 100% transparent about the costs and did not try to pressure me to go one way or another. He helped me feel 100% comfortable with my decisions. When it was all said and done (emergency exam, chest xray, medication, and optional prescription for kitty inhaler) it was just under $700 and 3 hours of my time. It wasn't how I wanted to start the weekend, but it was worth it for the peace of mind in the middle of the night. I'm grateful Wally is ok. Thank you Dr Nygeun, the technicians, and front desk staff for all you do. My only first world complaints was that 1) while there were plenty of wall outlets, there were no USB ports to charge my phone so I could update my family or pass the time. And 2) I wish there was decaf tea/coffee options in the waiting area. But that's literally it and those are stupid problems.

posted: 05/27/2023

For a Saturday the wait was fine and triage and communication from staff was easy and friendly. Dr Knox was great and my dog got comprehensive care like always. He left happy but in a cone ha

posted: 09/17/2023