Loyal Companions

We had our first visit to Loyal Companions recently and it was awesome! My dog is always nervous but they did well this visit due to the facility being a fear free environment. Very impressed with the staff and Dr. and will continue to take my pet there.

posted: 07/26/2023

We have had many pets over the years & seen several vets in all parts of the country. Loyal Companions is like no other & has set the bar forever high.! Our pets get wonderful care and they actually look forward to going to the vet. We really appreciate the fear-free set up and philosophy which works so well for our reactive or nervous pets. In addition, we will always be grateful for the sensitivity and empathy these wonderful vets and staff have shared when it’s been time to say goodbye to our furry family members. Thank you, Loyal Companions for showing us how it can be done!

posted: 04/03/2023

Our 2 year old rescue has fears that we need help working with. After a traumatic experience (for our dog and his people) we tried Loyal Companions. We are amazed. Their entire set up is geared towards reducing pet and owner anxiety. Our Archie was immediately greeted by name by Maria. With treats in hand she took him into his room with a comphy dog bed. All during this initial interview he got treats, pets and praise. When our new vet, Dr Petsche came into the room absolutely nothing was done that scared our dog. She examined him while talking to him and sitting with him on the low dog bed. High value treats were given by Dr Petsche and Maria. We have never felt so comfortable and not rushed at all. Ultimately we will be coming back for his immunization. We were given a special muzzle, instructions for positive training and many useful articles. Today was day 1 of his muzzle training. We had the benefit of a video and step by step instructions. So far so good. Treats galore when that muzzle comes out. Please give this very specialized practice a try. You will not be sorry. Archie and his people are very grateful!

posted: 07/06/2022

Loyal Companions is an AMAZING practice that I highly recommend to any pet parent!! My husband and I have two rescue dogs that have been treated by the doctors and techs at Loyal Companions. We moved to Saint Charles in 2019 and transitioned the care of our first dog to Loyal Companions within a month because he had a bad episode of vomiting. Dr. Wahlund and Nancy provided such kind, compassionate care. We were so impressed by the layout of the facility (separate entrances for dogs and cats, no waiting room - right to an exam room, scale set into the floor) and cleanliness and comfort of the rooms (chairs for humans, comfy covered ottoman up against a big window for the pups). We were given a range of treatment options for our dog with prices and were treated respectfully as we made the decision that we felt was best for our dog and our budget! Recently, we adopted our foster dog. He had a terrible experience with the vet we had to use while we were fostering him and were thrilled to bring him to Loyal Companions as soon as he was officially adopted. Our new dog went from an animal who had to be heavily sedated from growling and lunging at staff in the previous vet office to a dog who laid calmly and allowed the entire exam to happen without a single sign of stress with Dr. Petsche and Tash. I can't begin to explain our relief! The staff here take their time and never make you feel rushed in the office or on the phone. I feel like this practice caters to us "crazy pet parents" who treat our animals as if they are our children. They use a variety of methods to keep visits "fear free" from anxiety medication to calming caps to high reward treats. Thank you, Loyal Companions!!

posted: 03/14/2020

My dog is terrified of the vet because of a past experience- he is safe and calm with Loyal Companions. The staff is committed to quality care. They found ways to be friendly even during the pandemic.

posted: 05/14/2021