Palouse Animal Wellness & Surgery Center (PAWS)

They helped me during a very hard time with kindness, calmness and understanding as they helped me with euthanizing one of my fur babies. They helped me by giving me as much time with him that I needed in the room afterwards. They also had a paw print picture frame that we did, so I have something to memorialize him since I couldn't afford to get his ashes back. They changed me $1 for the kit. I don't know if that's normal or if they helped me because I had severe money limits. Definitely helped me.

posted: 07/11/2023

I came here because the vet that I usually go to is closing down. I was nervous about going to a new vet since I’ve had several bad experiences, however, the vet tech and vet were very friendly and knowledgeable. The vet explained and went in depth to dumb down my pet’s charts so I could easily understand it. I’m very pleased with the plan and treatment that they gave my dog. They even decided to call and check on the my dogs conditions a day after. I plan to use this vet for my future visits.

posted: 02/18/2023

The front staff are friendly and so efficient. They greet me and my baby when we arrive and leave! The vet techs are amazing and knowledgeable. They explain everything and make sure I am comfortable and that I understand! They are kind and gentle with my Sophie. The vets are professional and also personal. They have helped us through allot and have referred us to appropriate specialists if needed. I feel confident in their treatment plans and I know we are getting the best care!! They are the best! Thank you for caring

posted: 07/20/2023

Wonderfully friendly staff. This place was great and all the animals waiting in the lobby seemed very happy to be there, with the exception of a single bummed kitty. the entire facility was superbly clean and organized. the staff was efficient and unlike vets I've been to in the past, they didn't try to pressure or guilt me into a laundry list of pills and shots and products. they simply asked me my concerns and then addressed them, how lovely. Dr. Johnson was quite professional, thorough and personable. I don't have extensive experience with veterinary services but it seemed very reasonable in price too.

posted: 04/21/2023

I am so happy with the care I have received on each and every visit to PAWS, no matter which staff member, veterinarian assistant, or veterinarian treats my dog, Marcy. Everyone is so kind and caring, sick visits are promptly scheduled, the office is run very efficiently, all of my questions and concerns are answered thoroughly, and my dog has had positive results with each treatment plan. Thank you for all you do to make vet visits a positive experience for pets and humans!!!

posted: 01/08/2023