Animal Medical Center

Dr. Gillas saved Rudy's life he's very important to us, we're so grateful knowing all our dogs are in good hands. Jerry & Audrey Unruh

posted: 08/26/2024

I don’t even know where to start with this place. They have been so gracious to us and our pups. We had to put one of our girls down on Monday and on Tuesday one of our other dogs was unable to use her back legs suddenly. They got us in the same day and Dr. Pearson spent a lot of time with us and our shepherd to figure out what is going on. She ended up having an emergency surgery today and they stayed so incredibly late to make sure she was okay and taken care of. I know people have their own families, pets and lives to take care of and it meant a lot knowing they were giving up their personal time to tend to my family. My boyfriend has been taking his dogs to Dr. Gillis for years and we are so thankful for this clinic and their staff. I have spent a lot of time there this week and cried through most of it but every single person we have worked with and talked to there has been so understanding, supportive and PATIENT with me and all of my emotions. I’m so grateful for them and their willingness to love our girls as much as we do. Thank you isn’t really enough.

posted: 02/01/2024

The office manager is a very rude person. I had an issue with a prescription being denied after my dog had been on it for months because “one of my two dogs was only listed under my wife’s name. The prescription was in my name and had been charged monthly on my credit card for 6 months. I was notified by email from the online pharmacy that this office manager denied it. She denied or stopped my prescription because it’s my wife’s dog ( I bought her a puppy for her birthday) and I can’t have a prescription in my name only my wife’s! I called four times over two days and kept getting the run around by the vet technician. They were supposed to call me back but failed to do so. Finally I got through to the office manager who was very rude and wouldn’t let me talk , she kept trying to talk over me very loudly and then said I should find another vet. It was her error and I was being blamed because technically I can’t have a prescription for my “wife’s dog.” A very rude and unprofessional office manager that won’t accept her own mistake. Why can’t she pick up the phone and call us to straighten it out instead of denying the medication? The entire explanation she gave made no sense and she knew it and her inability to acknowledge her mistake was very disappointing because I liked the veterinarian but I refuse the go back because of this high and mighty office manager. I do not recommend this place.

posted: 09/18/2024

My dog broke his arm, I called amc and they got me in right away. An hour later I had X-rays, a cast on my dog's arm and all the meds I would need. The prices are fair, the service is incredible. I will never take my animals to a different vet.

posted: 11/02/2024

Dr. Gozenbach is phenomenal. My dog Vinnie, has a lot of anxiety, making vet visits very stressful for the both of us. Every time she sees Vinnie she is gentle, patient and kind. She is very thorough in her practice and listens to my concerns. Also want to give a shout out to the receptionists and vet techs on staff. Vinnie is a rescue and as a result is agressive towards other animals. Every time he needs to be seen, they make sure the lobby is clear and communicate with me when he can come through the side door and into an exam room. I cannot express how much I appreciate these extra precautions and how much safer it makes me feel. From the bottom of my heart (and maybe Vinnie’s after he gets peanut butter) thank you so much Animal Medical Center of Boise!

posted: 03/13/2024