Frey Pet Hospital

I could not recommend them more. I have taken dogs I own as well and board and trains I have here. Frey has been there for me in many ways; from a new puppy, training, X-rays, to end of life. The staff is incredibly knowledgeable, compassionate and listens not only to my concerns but if I need things to be done a certain way at the vets for training they are always ready to make it the most positive visit they can. They have been accommodating to my disabilities as well. When my service dog passed they went above and beyond. Giving him the best care they could, and then being as supportive and compassionate as possible afterwards. I’m thankful for every staff member here!

posted: 08/16/2023

Dr Koopman is fantastic, and has been wonderful along with the techs with all of our fur babies. They are attentive, detailed, incredibly kind, and have always leaned to the side of caution in terms of testing and treatments (they caught several situations with our fur babies that would have been missed if they didn't look into something further). Simultaneously, Dr Koopman is very careful to be conscientious of the cost of testing and treatment and always has explained all options for things and their costs prior to moving forward. She always presents multiple options, so if your budget doesn't allow for a $300 test, you can still confidently care for your pet with a less expensive alternate option and know you are still providing for your fur baby. The only reason(s) for giving it 4 instead of 5 stars are: 1. organization in terms of timing could be a little bit better, as it usually takes a while to be able to leave after the vet or tech is done with the visit. 2. They are a more expensive clinic. Even simple visits will cost more at Frey than other clinics. ***BUT you get what you pay for with them. Even though it costs me more to take our pets to Frey than to other places I've gone, I know they're getting the best care and treatment and they aren't being used as sales pawns for the latest vet med marketing push.***

posted: 08/12/2023

I just wanted to say thank you to the staff . You all made our sad day putting Dexter down not as hard. He went peacefully and is headed to a better place. Lisa and Jennifer

posted: 07/05/2023

I've been a dog owner for the better part of 30 years.. seen many different vets.. and finally I found my forever vet! Dr. Ayers and staff at Frey are remarkable. He literally saved my dog's life on a Saturday morning and after hours when no other Vet in Cedar Rapids would answer the phone or were to busy to see my pup Wolf. He is thorough, intelligent, respectful, caring, kind and a true professional! I have nothing but the best to say about him and the Frey staff. And will never forget the help they gave to us on such a miserable day. They are truly the best vets in the world!

posted: 05/20/2023

I just got my dog a couple of weeks ago, and it's clear the previous owner did not take as good of care of her as they should have. She has multiple types of worms, double ear infections, gingivitis, and was severely behind on all of her vaccines; all around a big ole mess. I called right at open and was able to get in only a couple of hours later in the morning. The care my pup received was amazing. The people working here are all incredibly patient, kind, and knowledgeable. At no point did it feel like we were just squeezed in between other appointments, and everything was explained thoroughly. I will be taking my dog here for as long as I am in the area and will do so with the knowledge that it's reasonably priced and staffed by amazing individuals. I highly highly recommend Frey's.

posted: 06/19/2023