Story County Veterinary Clinic

I took my two kittens here for a respiratory infection appointment and also for a separate spaying appointment. The vets/techs at this place are wonderful. They also care a lot about the animals and I can tell that they put a lot of their own resources into the care they provide. It’s also a small place, but I could tell they put the animals first. Probably the best vet I’ve been to. Juno and Ophelia say thank you 👍

posted: 12/10/2022

Every time I visit with my dog (who is a pretty nervous dog) I just can't believe how nice and how genuinely caring the staff here is. They do such a great job and provide services and meds for totally affordable prices. The dog is taken care of, I'm greeted and treated with kindness. Honestly, I look forward to visits and couldn't recommend more highly.

posted: 04/26/2023

If I could give no stars I would… the lady who works at the front desk is wonderful. However, the vet is awful. She criticizes people and has a very rude way of talking to people. She’s very pushy with procedures we have told her multiple times we are not comfortable with. They only take cash… which is weird and the place is not kept clean (which is why I was uncomfortable getting surgeries done there) Vaccines are one thing surgery on the other hand needs to be done in a VERY CLEAN space to avoid infection. I can see if maybe you needed life saving surgery and to save a couple bucks but it’s almost the same price as any other vet and they don’t judge you (out loud) when you tell them you don’t want your old dog to be neutered. After talking to my friends about this, they also had the same experience.

posted: 06/27/2023

We used to get our animals taken care of here. Unfortunately a few years back I was not at all impressed with how cluttered, smelly and dirty the clinic was. We switched to a different vet and have loved it so much more

posted: 04/23/2023

I don’t go to this vet. I had asked a question if they offer a surgical procedure service because my current vet doesn’t offer that service. The vet had called me back and I gave her my question. I didn’t realize the question I had given her would lead to her criticizing me on why I wanted it. It was about giving my dog a vasectomy. My dog doesn’t have behavioral issues. He’s super calm/well behaved and it was an alternative to neutering. She told me “I can…” in a tone that was not reassuring. If you could why didn’t you answer it to begin with instead of making a choice that I want to do with my dog a big deal. So I said in the end, “All I asked was if you offered that service. If you don’t I’ll ask around somewhere else.” She said “ok” and hung up. No, have a good day just hangs up. Next call I made to a different vet they offered it in desmoines with no questions asked and has good reviews. Talk about rude service from a vet who is claiming they can do something when they probably haven’t. I forgot the doctors name but she was an older female. All I have to say is you don’t have to agree with other peoples decisions but you also shouldn’t be rude. Maybe be open minded to the idea because there is a lot of money in that procedure. Also, if I did want to neuter him later on I could. That would still be an option. Don’t treat other people the way you treated me. I didn’t do anything but asked a simple yes or no question.

posted: 02/09/2023