Feather & Fur Animal Hospital

They took great care of my kitty and was able to fit me in same-day with their urgent care drop-offs. I like this system because you do not have to wait in the lobby with your pet all day. I think some owners may be wary about this but if you are open to leaving your pet there all day and understanding that they are very busy then it is no problem. I saw some bad reviews regarding money, but there were ample opportunities to ask about cost and the doctor went over what needed to be done for diagnostics as well. There was never a time I felt blindsided by cost. I was actually pleasantly surprised when they did not charge me for the radiology consult and did not charge for dexdomitor or the anti sedan my cat needed (she is spicy). At an urgent care it’s pretty common to be paying $1,000+ especially if you want diagnostics and treatments done. It’s similar to human urgent care, it is going to be more expensive. I actually paid a little under $1,000 and was pleasantly surprised. Overall, I really enjoyed this animal hospital and would recommended it to anyone whose animal needs immediate care.

posted: 07/24/2023

It’s such a huge sigh of relief to be able to find, depend on, get answers to and treatment for an exotic pet that needs medical attention. We’ve been here before with another Tiger Salamander but today, our other beloved Tiger Salamander was taken care of and treated by Dr.Ayling. Couldn’t have asked for anyone better. Because of Covid it was a telephone conversation but the caring voice on the phone was real and I felt like I was seeing the person face to face. We got the answers we needed and the solution to getting HER (a bonus surprise - “HE” ended up being a SHE!! ) better. Everything was explained to us so clearly with such warmth that anxiety levels plummeted immediately. The phone conversation wasn’t rushed either. Dr. Ayling took his time covering everything including that bonus surprise. Oops! LOL. 😂 MAHALO Dr. Ayling and Staff for Caring so so much. Continue to do your Best!! - Kurihara Ohana Update: 03/05/2023 Since then, our beloved boys passed away. Mahalo for caring for our precious exotics.

posted: 03/05/2023

Took a bird that was in critical condition here. The staff was professional and kind. Dr. Pratt was knowledgeable and caring. The bird didn’t make it, unfortunately, but the way they immediately acted when they did the initial check up and how quickly they got him into an incubator with heat and oxygen is the reason for my rate. I would choose to use them again if I needed to! Thank you Feather & Fur for the level of attention and care you provided that poor bird.

posted: 01/20/2023

Our three year old family dog was rushed to the hospital recently. We were faced with only TWO choices - pay a $6,000 deposit to proceed with emergency surgery OR euthenize. Surely, these cannot be the only two choices?! Pay up OR kill your dog! Inserting a little more tact would be helpful. What if people don't have that kind of money? Are they forced to kill their pet because of it? So we paid up (maxing out my credit card), and agreed to perform emergency surgery to see if we could stop the internal bleeding. Turns out, his spleen had ruptured. They were able to stop the bleeding and we had a glimmer of hope. Not more than 10 minutes later, we learned that he began to crash coming out of surgery. After unsuccessful CPR attempts, our dog passed away. And this $6,000 bill ($4,909 after adjustment) from the vet doesn’t help ESPECIALLY when my dog is deceased. . There’s no ‘payment plan’ option - just a suggestion to apply for Care Credit. Only after I posted to my social media, did people GUESS that it was Feather & Fur - they guessed because of their own unfavorable experiences. . Please think twice before sending your pet there in case of an emergency. Or be prepared to pay thousands. (We're definitely getting pet insurance for the next pet)

posted: 01/21/2022

Gave me no answers to the issue I came in for i paid almost $300 for a basic ear evaluation. The vet gave my puppy a vaccine without my approval and did whatever he could to raise the bill as much as he could. DO NOT GO HERE!!! On the other hand Oahu spca gave me way better service and prices and actually cared about my pets well being and communicated everything way better! This place is only focused on stealing your money!

posted: 10/03/2022