Banfield Pet Hospital

Brought my sweet Coops McGoots in today due mostly to me being extremely worrisome but as well as some minor stomach issues he was having... Christian and Dr. Walker were the absolute best! They both took their time to talk with me, answered all of my questions, and didn't try to up-sell me on things that weren't necessary. I used the free visit coupon from the Banfield website, but I will definitely pay the next time I need to bring him in because of the great services they provided. Thank you guys!

posted: 09/15/2023

I just want to praise the staff at banfield. Angela was awesome! And the gentlemen that was there(I didn’t catch his name) he was great. Will definitely go back if my pup has anymore issues

posted: 06/23/2023

The best Banfield location in Atlanta! I’ve been to so many other locations and have never had a staff that was as caring, compassionate, and helpful as the staff at Tucker. I brought my cat who suddenly could not use her back legs to another Banfield location earlier in the day and the vet there recommended euthanasia without checking her out throughly. I wanted a second opinion and came to the Tucker location and my cat was treated with such care and concern. The front staff reassured me she would get the time she needs with the vet. When we were finally seen, Dr. Adil went above and beyond. He said she just had arthritis as almost old cats do. He spent nearly 30 minutes with my cat to check every system and answer my questions. He said he would absolutely not recommend euthanasia and she likely just needs a pain injection to help with her arthritis.The morning after, she was walking around and had completely rebounded. He even called me before the clinic opened to check on her. Dr. Adil and the Tucker staff saved my cat’s life.

posted: 07/25/2023

We just moved to the area and have always had good experiences at our previous Banfield location. I really wanted to like the location in Tucker since it's closest to our home and got decent reviews but after taking my dog in for a visit today I will not be back. I felt rushed from the get-go with the front desk staff which was not great but I was willing to disregard if we really liked the doctor. Unfortunately this was not the case. I don't think there was one sentence I was able to get out fully without the doctor (Dr. Adil) interrupting me. I felt rushed, condescended, and not listened to during the entire post-appointment debrief. I would recommend taking your pet to another Banfield location instead.

posted: 03/22/2023

DO NOT ENROLL IN THEIR WELLNESS PLAN! When my dog had a medical emergency, I called my local Banfield to get him an appointment ASAP. They were not able to see him for a few hours, so they referred us to the emergency vet near by. Unfortunately, we were not able to bring our boy home. Almost $1300 later and we decided to put him down due to his very poor prognosis. A week after his passing I called Banfield corporate to remove him from the wellness plan we activated him only 6 weeks earlier. They said I am responsible to pay the remaining 11 months of the wellness plan or pay for his services from the previous month at cost, which ever is cheaper. In our case, it was less expensive to pay for the 11 remaining months of the wellness plan. I was absolutely dumb founded. I am grieving the loss of our dog and Banfield corporate wants me to continue paying for his care through the rest of the year or pay the cost of his original treatment without the plan discounts JUST so they can reach their bottom line. I am disgusted by the lack of compassion this veterinary cooperation is built on. Banfield is solely a BUSINESS and not a veterinary practice. Perhaps the medical professionals truly care for your pets’ care, but they aren’t the ones running this business. There are so many better vets out there that run their own practice and value the compassion pet owners need. Don’t make the same mistake I did, avoid Banfield!

posted: 02/02/2023