Westside Veterinary Hospital

After going to this vet for years ( I was not a new customer) I called them because it was time for my older cat to be put down, and I wanted to make the final arrangements. The girl who answered the phone had a nasty attitutude and wasn't willing to talk to me about getting a sedative for my cat before I brought her in to be put down. "She hasn't been here in a long time, we can't do that." We were there 4 months before that, 4 months! I told her my cat is dying, she literally acted like she did not care. I called another vet after that and they were SO HELPFUL with putting my beautiful cat to sleep. It's a blessing that this vet's staff was so rude to me, because the other vet went above and beyond to make a painful situation easier. They do NOT love animals, they love collecting your money, that's it.

posted: 04/11/2023

Dr. Andy Lee showed phenomenal care for my pet Bandit. He provide the service we needed and it was at a very reasonable price. Their front desk service, Mrs. Amy, was extremely friendly and understanding of the situation. She allowed us to come in short noticed and also showed great care for Bandit. I hold nothing but gratitude for them both and the clinic. Your service today earned the business a forever customer. Thank you all for caring for our pets as much as we do!

posted: 05/17/2022

Westside actually diagnosed our puppy after another local vet shrugged off his skin condition as mange. It was too late to do anything and gently took care of him. Instead of sticking us with a hefty bill, they worked with us, and helped us. I really appreciate them helping us out, especially when our boy was suffering.

posted: 12/11/2022

The staff is super kind and helpful! The always take great care of my dog and let me know what they have done. They are very pricey. I spent over $500 for my dog to get his 1 year updated round of vaccinations.

posted: 03/19/2022

This was the first vet my friend and I had taken my kittens to and it was not a good experience. We could not see them receive their first shots as we were told to wait in the lobby until the doctor would discuss with us on further necessary procedures. That seemed pretty shady if you ask me. When we did meet Dr. lee, I guess he automatically assumed that my friend and I did not speak English. Was it because our names sounded foreign? It didn’t affect me as much when he said my English was good but I dislike how he treated my friend by commenting and laughing that she was just nodding like she understands English. That was ignorant and unprofessional of him to say to a client he just met. Not to mention the prices are also unreasonably expensive. I took my babies to Gateway hospital for their next shots and their prices were fair and about half the price Westside charges. The vet technician at Gateway was also really helpful and detailed. I was asked to accompany my pets as they received their vaccines and this ensured me that they did get their shots. Hope this review would be an eye opener for Westside to improve on these aspects. Overall, I was disappointed and would recommend finding another vet hospital

posted: 07/05/2018