McDonough Animal Hospital

Initially we had our dogs going to a different vet and our cats came here. We recently switched to bringing all of our babies here because every single time we came here, they were all so welcoming and we never felt like strangers. Everyone is always so caring and kind to our babies and so patient. We have found that other vets immediately label one of our dogs as aggressive because she’s a Belgian malinois, but everyone here was SO patient with her and so sweet with her. I never had to worry. Dr. Ortiz is always so informative and kind. She never made us feel silly for coming in for mild issues and always treated us like we were the only ones in the clinic. She always takes the time to make sure we don’t have any lingering questions and if questions came up later, they offer text messaging and respond so quickly. I had my kitten neutered today and was so nervous but they were kind enough to send me an update picture of him waking up. They really do go above and beyond and I am so grateful they love and care for our babies! This has also been the most reasonably priced vet I’ve ever been to. They throw in various courtesy items onto our bill every time we’ve been. It makes such a difference. All in all, every single staff member has been absolutely amazing and Dr. Ortiz is amazing. I am a nervous wreck when it comes to my babies and they have never made me feel worried about their care. I would highly recommend this place.

posted: 01/24/2023

I love this place! From the front desk down everyone is professional and they truly care about pets. My latest experience prompted me to write a review. The care they provided my dog was excellent. They provided options and suggestions based on my baby. I highly recommend this place!

posted: 08/02/2023

I took my dog here on a Friday afternoon- he was having a hard time getting around and peeing in the house. They did blood work and said he said diabetes and needed the insulin and I needed to get it to him asap. Took the prescription to Publix , well they couldn’t fill it because the vet had forgotten to put her identification number on there , not sure how you could forget this vital piece of information. The vet was closed so no one could get ahold of them for this vital information- due to me not being able to get the prescription my dog only got worse , the next day I had to make the difficult decision of putting him to sleep. The vet told me if he got worse to take him to the er. I just feel as if this vet wasn’t transparent enough with me and she knew how important that insulin was so how can you forget the identification number on the script ??i feel like I wasted $200 by going to this vet

posted: 09/23/2023

We had to take our dog here after he cut his leg and needed stitches. Dr. Erica and her staff were absolutely amazing and took such wonderful care of our baby. Arlo loved everyone and we are so grateful they were able to see us.

posted: 07/15/2023

This place is all about the money. Every year the prices for the visit goes up. Good environment but they are more about the money than my babies. After years of being with them I’ve decided to find another vet.

posted: 08/24/2023