The Veterinary Clinic West

Dr. Melinda and Nurse Kelley were so helpful, knowledgeable, encouraging, and kind. Our animals (Bearded Dragon and Ball Python) received better care than my children get from their physician. They took time to answer all of our questions and you could clearly tell that they care that animals are in good homes and being treated properly. Thank you, ladies! I feel much better since this experience.

posted: 08/31/2023

I took my standard poodle puppy in for grooming today. This was our second visit. Our first grooming visit went fine. There was not any feedback regarding our dog, but the cut was exactly what I asked for. The reception area took forever but overall, no complaints. Our puppy has also been groomed a different facility and they have had nothing but positive things to say about him. I'll be going back there in the future. I tried this place because it is closer to home but good grief...today was TERRIBLE! There was a different groomer on site today. When I arrived, she first scolded me for using a harness with my puppy and told me I needed to invest in a choke collar in order to improve his leash walking. Then, she gave me her card and told me she provides in-home obedience training for the family. I was glad to receive this information at the time. Our puppy is young (5 months) and we have not hired an obedience trainer yet, but were planning to do so. Other trainers I have been in contact with suggested waiting until he is a little older (at least 6 months) and more able to learn and remember. He has been house trained and knows basic commands here at home. I left my dog for grooming services with this lady. She told me she would call when he was ready to go home. At 4:00, I still had not received a call (they close at 5), so I called them. I was told he had been ready for some time. When I arrived to pick up our puppy, the groomer came out and informed me that he was "wild and unruly" and she refused to ever groom him again unless I participate in obedience training (!). She informed me that I "obviously never say no" (not true...he is very obedient at home and most definitely has been told no!) and I "must never make him to things he doesn't want to do" (umm...hello...that's basically all crate/house training is.) After she left in a huff, I asked reception if the other groomer would be willing to work with us since she did not seem to have a problem. Reception was very rude and told me she had made a note in our file and no one would be offering their services until we bought obedience training. (!!) I informed her that this was ridiculous. I never got to see a vet at this place. We had an appointment but I promptly canceled all our future appointments. I will not give them one dime more. It took a lot of effort to pay for "services" today. They are rude, slow, haughty, and shady. I'll be the first to admit that my 5 month old puppy still has puppy behaviors. This is not my first dog but this is the first time someone has refused services unless I pay for additional services. What an incredibly corrupt business.

posted: 06/20/2023

Everytime doctor Wilson comes into my room I know it’s going to be a good visit. He always makes sure to stick around until all my questions are answered and all my anxieties are lifted. Olive my bearded dragon never shows any signs of distress when being returned to me. That’s how I know they listen to what I tell them about her individual personality. I wouldn’t trust any other vet clinic with my sweet olive.

posted: 08/31/2023

Hands down the best vet in Marietta! Treat your pets as if they were their own. The front desk staff is always super nice and helpful and Dr. Wilson has been such a great find!!

posted: 09/19/2023

Always love this place. We've taken 5 different animals here, and they have taken great care of all of them.

posted: 06/14/2023