Greenbrier Veterinary Services

Having just moved to Evans from across the country, I am blown away by the excellent service that we were provided with a Greenbrier Veterinary. Sadly, after moving here one of her first visits, we had to put one of our fur babies down, and I cannot say enough about how all of the staff treated us and supported us during that very devastating time. During our experience the vet and the vet tech were absolutely wonderful, compassionate, empathetic, and for such a very hard experience I can’t say enough about how they were daring it, and with our sweet for a baby that has no cross the rainbow bridge. I will continue to go to Greenbrier vet with all of our for babies because I know we will be taken care of. Thank you!

posted: 08/17/2023

I took my senior dog, Knuckles, to Greenbrier veterinary clinic in February and was initially pleased with my experience. The front desk staff was helpful in setting up a plan for in-home veterinary care, which was my primary reason for choosing this clinic. However, my experience quickly took a turn for the worse when I discovered that the DVM had neglected to inform me about the need for blood work after prescribing new pain medication. I even confirmed with the DVM, multiple times in person, that I would not need to come back for bloodwork/anything else for another year. This was incorrect as the medicine the DVM prescribed requires bloodwork after 30 days. I also encountered significant obstacles when trying to refill the medication through their online pharmacy. Despite calling multiple times and leaving voicemails, it took over two weeks to receive a response. To make matters worse, I was informed that in-home services would not be available to me after being promised otherwise during my initial visit. When I expressed my disappointment and frustration to the office manager, Andy, she displayed poor customer service skills and interrupted me mid-sentence multiple times. Despite my concerns and requests for accountability, the clinic refused to take responsibility for their mistakes or honor their original promises. As a result, I will not be returning to Greenbrier veterinary clinic and do not recommend their services to others.

posted: 04/26/2023

I've been coming here for a few years with my two dogs and I cannot say enough about their care and concern for your pet's well being, I just had to put down my 16 1/2 year old dog and they were all so supportive. I received a beautiful card in the mail where they all wrote something nice about my loss. Dr. Wheatley and Dr. Grant are amazing and so is the staff. The office is always very clean too.

posted: 03/15/2023

The only place I take my animals, the customer service from the front desk is unmatched, the vets are amazing,I have two dogs and three cats that are super happy to have a vet that treats them so well

posted: 09/22/2023

I took my cat to this vet clinic and had the worst experience. The staff seemed like they were on some kind of power trip and I felt super judged and talked down too…

posted: 08/30/2023