WellPet Humane

I’m grateful for WellPet, it was recommended by a friend. They are reasonably priced and the service is very good. They stay busy so some patience is needed at times, but the were 200.00 less than my old Vet when I had to put my dear Jack Russell down after a 15 year relationship. The vet was kind and respectful. I’ve rescued two dogs and received great care, also diagnosed and worked with me to establish care for Beamer my diabetic Min Pin. Very reasonable price on insulin too.

posted: 06/09/2023

During one of the most painful times of our lives, the wonderful people at WellPet assisted us with our ailing furbaby. They were kind, compassionate, thoughtful, and professional. I felt like we were among friends rather than in a cold office with strangers. They went above and beyond the base care and respected our emotions.

posted: 06/25/2023

I had been taking my elderly cat to WellPet Humane for I guess at least 3 years. Dr. Phelps was awesome throughout his treatment, in fact he diagnosed Theo's hyperthyroidism early and we were able to keep our beloved Theo going for another 2 years with special food and medicine, until the kidneys just couldn't work anymore. I can't say enough good things about the folks here. We now have a new kitty, a 3-year old rescue, and we wanted to make sure he is healthy, so we took him in to them this week and did a full exam and blood work panel, including kidney function, just to be sure. Although it seems expensive to me, their charges are actually much more reasonable than other vets I have been to. Because they are a nonprofit they are more affordable. And now they even take Care Credit which is even better because you can spread out the payments. Dr. Tift was great with our new little house panther, Milo, and his health is perfect across the board, so that is a big relief since we are not wealthy and all medical care is expensive these days. I recommend WellPet Humane without hesitation.

posted: 07/12/2023

I tried to like this vet clinic. It came highly recommended. However, the front desk staff seldom answers the phone. If they do, you’re put on hold a lot. If you come between 12-1:30, the door is locked for a staff meeting though I don’t think that’s on the website. Get ready to wait upwards of 30 minutes to be seen. You don’t get to specify which vet you prefer ever (which I get is probably common, but in this case, it’s why we were going). I never got in or out the door in under 15 minutes, even when I just picked up a prescription. The front desk staff seems disorganized and lackadaisical.

posted: 08/30/2023

It's really unfortunate to see a trusting health facility for our fur families going down this way. It used to be a place where the docs and the staff are compassionate and concerned with what people have to pay on top of the messed up American health care systems for humans. I have been with this practice near 10 years and it has been going down in its quality of service. And today's visit just nailed in the coffin and I am changing to a different practice. On top of $300 annual exam, they tried to push for an additional test for something that I already know that they already tested and told me that I just have to keep giving medication as it's going to get only worse. The test results wasn't going to change anything. Because the doc kept pushing for an additional test, I had to remind him what they told us and discussed before and the medications that he has been taking for. Finally he looks up the previous records and provided me refill prescription but the process was painful. Also I arrived 20 minutes before my appointment. I saw the staff 20 minutes after appointment and the doctor came in almost an hour later. We waited for song, my son had to go to bathroom. We stepped out to find bathroom, all the staff was gone for lunch break. I had to call loudly "anyone here? Any here???" for good 5 minutes. We felt almost spooky in the dark office. They had customers in the room waiting, waiting.. but who cares. Let's just all leave.. It has become just a number business. No compassion or kindness can be found. I just called few other places to shop around for annual examination, including rabies, DA2PPV vaccine, heartworm test, fecal test. Plenty places said $100-$150. If you have been stuck with Well pet humane like me just because you have been there forever, It might be time to shop around. It's sad for me to say this after so many years with them.

posted: 08/18/2023