Bartow Animal Hospital

Dr. Jake Tripp is amazing and our 4 dogs love to visit him. We got the pleasure of meeting Derrick M. the tech on our most recent visit he was great with our Gia and he is so polite and friendly. Really enjoyed meeting him. Thanks for always taking such great care of our fur babies!

posted: 09/09/2023

I feel I need to post this. It has been some time since I put a post up concerning what I believe what was the mishandling of my dog's illness. I removed that post. It was written in anger and sorrow. I don't regret it . But it was time to take it down and add some perspective. Ruby was sick and they vaccinated her anyway regardless that this has never been the protocol in the past. She died less than 24 hours later. I have been angry. Now I'm just sad. I have been taking my pups here for over 12 years and have always had every confidence in their care. I loved the office staff. They were funny and sweet. I have mostly seen Andy and Jake Tripp after Dr. Montgomery retired. Both have been ever caring and especially Jake when my 3 year old Frenchie passed from liver failure. I am at a loss for what to do. I have visited 2 other vets for simple puppy shots and spay and absolutely don't feel comfortable with the customer service and feel they put the $$$ above the care. I am sure I will be working my way back to Bartow animal hospital. Healthcare is a partnership. I should have spoken up when they told me they would go ahead and vaccinate my Ruby and I didn't. Her loss was senseless. She was only 2 years old. I am not against vaccinations but it shouldn't be done until the animal or person is healthy. I'll never know what really happened to Ruby...it's going to bother me always...all that said, the grass isn't always greener and I will be calling to make an appointment for my new rescue pup soon I'm sure. I pray for all the sweet caring individuals everywhere who love and care for our fur babies like we do. Thank God for doctors and techs caring for God's creatures big and small.

posted: 08/25/2023

Miracle work by Jake! I was reading over the reviews, I am supportive to those of you who lost pets. My experience is a validation of excellent care. My golden doodle as a pup over a year old was running in yard and broke his leg by a gopher hole. Dr.Jake took x-rays and wanted to send us to a specialist. I could not afford using one and asked Dr. Jake if he could do the surgery. He told me he may not ever walk right again. I believed Dr. JAKE could do this. I was given strict instructions that the kernel was the cast when we got him home. Murphy runs and plays like nothing ever happened. This was 2018. I have 3 other rescues and they all see BAH when they need them. We love all the girls and are glad of whose back at Cartersville with the staff!!

posted: 09/17/2023

I do NOT recommend taking ANY animal here, EVER!!! My dog was acting different on Sunday so I booked an appointment for Monday on my way out of town and dropped him off in what I thought was good hands. The vet saw my 2.5 year old dog and called me saying he had a disc out in his back and that he would need to have surgery to fix it, and would need to see a specialist for surgery. Since I work out of town he said he could prescribe him an anti inflammatory and a pain prescription to see if he got better until I returned on Thursday. My friend picked up my dog for me, and when the vet tech handed him over to him, my dog bit him, which he’s never done. The vet tech said nothing, smiled and walked away. He was given the medication and when asking for instructions he was told to just follow what was on the bottle. When I returned Thursday night, my dog was in much worse shape then on Monday. He was barely moving anything but his neck. He was obviously in extreme pain. When checking the list of medications I paid for, I quickly realized they didn’t even provide the nerve pain medication when he was discharged on Monday. I rushed my dog to the Blue Pearl on Friday morning. I took the medication with me. They laughed at the dosage amount and said it was such a small dose it wouldn’t have made a difference. They did blood work, and ran x-rays. Despite there efforts, he coded at 12:43 am Saturday morning. They brought him back to life with no brain activity. The X-ray showed there were no spinal issues as Bartow Animal hospital diagnosed, and in fact the problem was he was either stung bit, or ingested some kind of poison. DO NOT EVER take your pet here and trust there care unless you want your dog to DIE as mine did. I’m completely heart broken, and am sharing this so no one else has to deal with the pain of loosing there best friend. Typically my dog goes on the road with me. This is one of the only time he didn’t since he was sick. Please read and share so this doesn’t happen again. If I could give negative stars I absolutely would!!!

posted: 08/02/2023

Always have a great experience here. They truly have a passion for what they do and it shows. Dr. White, Emily, and Derrick are absolutely wonderful and treat the pups and pup parents like family. Thank you all for all you do!

posted: 09/22/2023