Peachtree Creek Animal Hospital

This is by far the best veterinary clinic I’ve been to. They are so accommodating even on last minute day of appointments. All of the staff including Ashley Groll and Manny are wonderful every single time I am there and they treat my dogs so kindly and can answer every single question I have. The front desk receptionists Alicia and Blake are always so helpful, kind and personable. I will continue to be a loyal customer to a fantastic group of people that are so personable.

posted: 07/29/2023

Had a great experience here as a first-time pet owner! Everyone we spoke to was very friendly, and they all had a genuine interest in our kitten's well-being! Dr. Groll was very friendly, and she gave us a lot of helpful advice for getting our newly-adopted kitten adjusted to his new life. Our first exam was free as new customers (usually $65), and we ended up spending around $100 on necessary tests and probiotics for our kitten.

posted: 12/20/2022

Why would I take time out of my day to write such a bad review? I'll tell you. Despicable service!! If you want to be harassed and talked down to like you're an idiot, visit Peachtree Creek Animal Hospital. They are inefficient, rude, and pretentious. Save your money, your time, and the well-being of your cherished pet and go anywhere else! From messing up the label and instructions on my diabetic dog's insulin, to giving me runaround after runaround, incorrect prescription for food, being told they would call you back and never doing so, not returning messages for days, it's really appalling. All of the "good reviews" are from people who don't know any better, and have never been to a real vet team that truly cares for your animal. I will make sure that any who asks knows to avoid Peachtree Creek Animal Hospital, and that is an absolute promise. I feel terrible for recommending people to your facility since you opened, due to the proximity and reviews I read. After experiencing it for myself, WOW, what a terrible, terrible veterinary office. And whoever is responding to your negative reviews need to have more tact. Truly disgusting. -Edit- Take a look at the snyde response from the business owner. Speaks volumes! No apologies, just a veiled threat. Too funny! Actually, no, it's sad really. Trust me, "business owner", I've thought about it, and you've earned this bad review! Do better and stop harassing your clients or you will find yourself with none. Maybe you should consider the impact that providing terrible service has on your business. Take your business elsewhere, folks. There are so many better veterinarian teams in Atlanta. Peachtree Creek is the worst of the worst. PS: Sort these reviews by Most Recent and read the other review from this timeframe. TERRIBLE CUSTOMER SERVICE. And take a look at how the business owner responds to these reviews - with arrogance and rudeness. There is no apology offered or questions asked for more clarification. They just divert blame and turn on the customer. These people should be put out of business. I have been a part of the pet care industry for over 20 years, and I can tell you that these people are in it for the wrong reasons. MONEY. Go elsewhere. Kindness doesn't cost a penny. -EDIT- And now they have completely changed there response to a contrived false narrative that conveniently leaves out quite a few very important details. No, I will not rehash and relive the experience I had when your Customer Service Representative called and, yes, harassed me with accusations and a complete lack of patience, understanding, or professionalism while I had COVID and dealing with a diabetic dog the best I could. I followed the instructions to have another vet interpret/approve the results in order to get her more insulin IN AN EMERGENCY and your staff has the gall to suggest I just go to the other doctor, as if my business was unwelcome. How is that okay to say to a customer during a crisis? You say you "understand", however your team and your original response to my review proves otherwise. The damage is done. Remove my name and personal details from your comment immediately, or we will have to take this a step further.

posted: 09/30/2023

Love this place! I am always in and out in no time and the service is fantastic! They are always open to asking questions and helping me feel happy and safe with my two cats. Blake and Liliana have specifically been super helpful and amazing :) Thank you Dr. Kahn and team!

posted: 09/12/2023

Wonderful staff and service! As a new cat owner, I was almost as nervous as the cats during their first visit. Everyone from check-in through check-out were really great, making our first visit a positive experience! Our vet tech Manny handled the cats like a pro! We were shocked that our more aggressive cat went along with the entire process without any biting/scratching. He also gave us tips on how to more confidently handle our cats, which led to less biting and scratching at home. Dr. Groll was also great. One of our cats had an ear infection that they were able to clean out quickly. We were sent home with medication. All charges were discussed with us prior to checkout, and each line item was clear and reasonably priced. Cat exam: $63 Ear cleaning: $42 Ear infection medication: $49 Leveling up in cat parenting: Priceless Pros: Phenomenal staff, good communication, transparent pricing, follow-up email after visit Cons: Can't think of any yet!

posted: 02/15/2022