Thrive Pet Healthcare

Love Thrive! Ciara at the front desk was extremely knowledgeable and kind. The Dr. Is always friendly and I never feel like they push for anything my dog doesn’t need. I always felt that way at my other vet- like they wanted to over prescribe medication and testing. I’m grateful for Thrive!

posted: 09/24/2023

I am not a fan of being told I owe a certain amount of money before my pet is even seen. Not to mention demanding certain testing be done, of which I I did not want my pet to have because she has had this same gunky eye for two years (most likely allergy related). The eye rolls from the young lady who checked us in were very rude as well. When I wanted to go back with my pet, I got major attitude about it, and eye roll again. I also was not told to refrigerate one of our meds, which I also fault myself for not reading the labels better, but notifying people if a med requires refrigeration would be very helpful as well. I won’t be back to Thrive facilities.

posted: 06/28/2023

Very nice Dr and staff. I am a senior citizen and the patients they showed me was very comforting. My cat had urinary issues. Glad I took out the Thrive insurance, saved me $$

posted: 09/18/2023

I’m torn on this review.. The office fee wasn’t outrageous for this area ($60 to have your pet seen by the doctor) so there’s the positive! But, for a few reasons, I wouldn’t return to this place, I’ll keep looking for a knowledgeable affordable vet nearby.

posted: 08/23/2023

This location has AWFUL service, they will lie to you and deny your pet medical care/medical advice, and act like that is ok and normal?? I brought in my dog on a Friday (having active seizures in the parking lot and at the vet clinic) and they took bloodwork, and THE DOCTOR told us results would be in on Saturday and he would call us. By end of day Sat, I heard nothing so I gave them a call, the receptionist said the results were in but they couldn’t share the results with me bc the doctor wasn’t there. I called again on Monday, and was told the doctor wouldn’t be in until WEDNESDAY. When I asked how we could get results asap (since the dog is still having seizures) the receptionist didn’t have any solutions. I asked if a doctor from another location could read me the results, and she was like “oh I guess so”…..she was reluctant to problem solving and tried to hurry me off the phone when she said no one was available to read the results. She then called a second location (Buford) and called me back saying “that doctor also won’t be available to read you the results until WEDNESDAY”. I then reiterated to her that I need the results asap, and asked her to call another location. ABSOLUTELY DISRESPECTFUL to leave a family of a sick animal waiting medical advice for multiple days on end with no communication.

posted: 06/12/2023