Capital Veterinary Specialists

I had a sick little fellow on a Sunday. I was worried and nervous about how to get care on a weekend. A friend suggested Capital Veterinary Specialists. I was happy to find a place that was open. We were welcomed with open arms. The staff and Dr. were kind and thoughtful. They treated my Lil’ Shady dog like they knew him and cared about him. I was never left waiting or wondering what was happening. The vet took time to explain to me what was wrong and gave options as to how to help him. She did not pressure me to spend money we didn’t have. She provided a solution and made a plan on next steps if needed. The place is beautiful and I was afraid it would be very expensive but the price was in line with my regular vet. I loved the people and the place and the best part is that Lil’ Shady is all better!

posted: 05/24/2023

I have taken Teddy here for years. Dr Drygas is the best and the staff is so nice and helpful. They know Teddy by name and treat him like he's the most special dog in the world! I always recommend Capital Veterinary Specialists to my friends, family and coworkers. I just can't say enough about how much I appreciate them!

posted: 03/31/2023

Very professional, helpful and kind. Walked me through making good decisions about my dog's future health. Honest and upfront about costs, I actually got a refund from my deposit as surgery came in less than anticipated.

posted: 06/12/2023

Our Buddy was suffering from a herniated liver and needed surgery. We were referred from out home vet and trust her opinion. They kept him over the weekend for monitoring and we were told the cost would be between 3500-4500 but the paper showed 3500-5000$ and some change. I asked about the difference and was told well you either sign it or he doesn’t get surgery by I think one of the techs. Doctor said seems he’s doing well so it should be on the lower end and he will try to keep it as low as possible. An obviously very high price for surgery for a pet but he is a family member so we had to get it done. The 5000 was a High estimate if complications or extreme cases I was in the understanding. Well we got billed for even higher than the high estimate and was told they could go down to the $5000 but no less. Was told the surgery went well with no complications in my mind and a reasonable person would assume that means the lower estimate is most likely the one that will be honored. Well that was not the case. I’m hoping our buddy has a good recovery because I do not plan to be back. I have not been pleased with the customer service either I was told I should have expected at least $5000 bill. With no sympathy for the bill for a service in which they set the price. It was in my opinion and the board will hear and have an opinion as well if I don’t hear from them to hopefully mend this hopefully clerical error in billing. The veterinarian himself was very polite and I really appreciated the calls to give me updates. I feel this is a facility problem since I don’t feel he is over the billing I could be wrong. The photo is the day before he went into surgery and he was playful and happy and seemed like he wanted to just go home and play. Well I knew he had to get the surgery for quality of life and I wanted to make sure he was healthy and well so he stayed but from the sights of it the surgery should go very well from how he was acting and I do know that’s not always the case. Thankfully his did go well. I overall was just disappointed with the estimate and statement at the end being so much higher than the low estimate due to how well buddy did in their words. In any line of business you should estimate high and come in low so the client is happy. They are not good at that line of business and it seems unfair in the scope of services rendered since he did do so well. REPLY TO OWNER- not sure how to respond on here other than to edit. I have attached a copy of quote that does have initial exam on it and the quote includes Miscellaneous items which should cover all needed for him. A quote is to give a price for full services rendered not just partly. Also 6 nights was quoted as well for boarding for they knew the whole situation when getting a quote for us. So nothing changed from the date we dropped bud off. I’m glad he’s okay but I felt taken advantage of in this particular situation. Financially it’s a big payout and for false hope that it would be on the lower end since buddy was so good and very stable when coming in other than the surgery needing to be performed to correct his breathing is disappointing to say the least.

posted: 08/19/2023

The talented doctors and nurses at CVS saved my little Sheba. We went through their Urgent Care service after almost three weeks of vomiting. We were able to get blood work and X-rays the same day. Nothing significant, the next step was an ultrasound. The internal medicine team lead by Dr. Morales preformed the ultrasound and found a giant hairball stuck her stomach and some very upset intestines. They hospitalized her overnight and she was able to get exploratory surgery the next day by Dr. Jehn and his team to remove the hairball and take biopsies. I was able to communicate with the overnight nurses and check on Sheba, they even sent me a picture. I was able to bring her home the next day. They were also quick to respond on the weekend when her incision started to look a little red and angry. 48hrs of hot and cold treatments and her incision was back to normal. It was a whirlwind of a week but I am so happy that a place like Capital Veterinary Specialists exists. So many talented individuals had to come together to save my Sheba and I am very grateful I got to bring her home. Thank you Capital Veterinary Specialist!

posted: 03/13/2023