West End Animal Care Clinic

I recently acquired a cat after it broke into an “Open House” one of my Real Estate agents was hosting. The agent thought the cat belonged to the home owners, it did not. I removed the cat from the property with the intention of bringing it to the Animal Shelter however the shelter was full. After careful consideration I decided she would be a great “working kitty” for my property however I did not have a vet. The staff at West End were able to squeeze me in and give me a crash course on animal care. They are always available when I have questions and try to accommodate my working kitty’s crazy schedule.

posted: 06/23/2023

I have been bringing my awesome pup Maxx here since I adopted him from the Animal Shelter in 2019. I did not know a pandemic was coming, but this dog and the people at that clinic were the two best things to happen to me since 2020. Dr. Russo and her staff have helped Maxx through allergy issues and they have tried to help us keep his weight down. With their help, he has remained healthy and happy over the past four years. I wouldn’t want any other Vet to care for my pet. I also love how they use technology, by sending receipts straight to my computer, and how they always follow up with a call to make sure Maxx is okay. And let’s face it, it’s not cheap to take him there, but taking care of the medical needs of a family member never is. But I trust these folks with my best friend, and you should too!

posted: 07/30/2023

i came in for a second opinion after my primary vet wanted to charge me $400+ for a test sample for a small mass on my dogs chest and the flea shot. there was literally no wait on my 4pm apt and once i got into the room and nurse Jen had a look at my baby she almost immediately identified the mass to be benign and just an accumulation of fat due to my dogs pregnancy weight. Dr. Russo came in to confirm Jen’s findings and gave me a PLETHORA of info to help me take better care of my Bichon Frise. They even hooked me up with a flea pill for my baby that will last 2 months! all in all i only paid total of $77 along with a $50 deposit. TOTALLY WORTH IT FOR MY EASE OF MIND AND ALL THE HELP OF THESE WONDERFUL PEOPLE ❤️❤️❤️❤️

posted: 07/21/2023

We recently moved into St Cloud and my dog Charlie was not doing well. I called the office at 8:30am on a Saturday and I was able to get an appointment at 9:45 on the same day. The staff were caring, took their time to get the details and to assess my dog, their suggestions were to the point and very clearly explained. The dog needed a series of 3 daily infusions and they arranged for a Vet Tech/Nurse to come in on Sunday to continue the series correctly. In short, Dr Russo and her team care for their clients and it shows. So glad to have found this veterinary practice.

posted: 04/04/2023

Loved the consult with Dr Russo and the staff. The appointment was relax, they weren't rushing during the check up and they responded all my question with clear follow up thru email. I am a Banfield customer for 8 years and definitely I am thinking to switch with them.

posted: 12/14/2022