University Animal Hospital

University Animal Hospital has been caring for my pets for over 20 years and I am so thankful for the exceptional care that they have provided over the years. The reception staff (Justin, Lauren and Leilani) is very friendly and knowledgeable. Dr. Sherri Basso is my cat’s veterinarian. She is so dedicated to the care of her patients and takes the time to explain everything to you so that you fully understand. She goes out of her way to give you information handouts, websites, suggestions etc. pertaining to your pet’s health and care. I brought my cat to see Dr. Basso on Wednesday due to weight loss and not eating. She was so caring and ran only the necessary tests which determined he had eaten a foreign object and needed immediate care due to his bloodwork and condition. Marley had to be transferred to a 24/7 Emergency Animal Hospital for surgery and overnight care. Dr. Basso has called me twice a day to check on Marley and give me advice on how to care for him once he comes home. Dr. Basso is AMAZING! I highly recommend her and the entire staff at University Animal Hospital. They truly care about your pets (fur-children) and us parents! ❤️

posted: 09/15/2023

Very weird interaction doesn't seem like they care about their customers. I called after not receiving any notification about my dogs vaccines for over a year and 2 months. I was told that there was a change of address issue, which was the reason why a reminder was never sent out. While explaining my frustration, I was told to go somewhere else and just didn't seem like they're very charismatic about their customers. Ive taken one dog to the same place for 16 years laid him to rest there now I have a new puppy and all this hassle from the office even to go as far as to send me my records in the mail "for new vet" instead of just helping me set up an appointment and fixing the issues with the change of address. I mean, for god sakes I didn't change my address. Poor poor quality since new vet and management

posted: 09/12/2023

I needed to board my pup last minute and lucky me they had room. They require a pup check up of course to ensure your pup stays healthy. Then you drop your pup off for a play day to make sure he gets along with everyone. From there you drop off and pick up.

posted: 10/13/2023

We took our senior husky there for an initial appointment. The entire experience was wonderful. It was extremely easy to set up an appointment on their website and fill out the necessary paperwork before coming in. The staff was very welcoming and made our anxious dog feel comfortable (they even brought a blanket for him to lay on while we waited). Dr. Basso is absolutely fantastic - she took her time to fully examine our dog, answer our questions, discuss the plan with us thoroughly so we could make informed decisions. She also followed up lab and radiology results with us on the phone the following day and proceeded to have a long discussion about all the other differentials regarding our dog's symptoms. Overall, the office has been very helpful and communicative and we feel that we received personalized care by a knowledgeable provider and staff. Would highly recommend this clinic and Dr. Basso!

posted: 08/03/2023

I neglected to write a review on University Animal Hospital, but as my father used to tell me, is Never too late. I visited the hospital ( It was the closest)with my 18 year Chihuahua when he suffered a stroke the doctor was at lunch he came over in less than five minutes, unfortunately “Little bit” left us that day. I paid my bill and when to my car and started to cry, a assistant or receptionist came to my car and asked me if I was okay I told her thank you and that I was fine. A few days later we received a card signed by the hospital staff and other small gifts that comforted my wife and I. I will never forget the humane treatment that we both received. THANK YOU.

posted: 10/01/2023