Nona's Ark Animal Hospital

Highly recommend Nona's Ark! My dog loves it here. He used to whine and shake at every other veterinary center we've been to. When we come here he is calm, lays down and loves all the staff! Everyone here has been wonderful to both me and my dog. My dog recently developed a chronic illness and Dr. Norton has been wonderful in helping me to learn how to manage his needs. Dan is so kind and helpful every time I bug them with med refills and a million questions. I definitely recommend this family owned practice!

posted: 10/03/2024

I have no word to express my gratitude. Excellent service, professional and explain well any concern. I move from state and Ark Nona didn’t have a problem helping my dog out with his prescribed food until he gets a Veterinary to continue his care.

posted: 07/22/2024

We adopted 2 kittens, one of our babies was really ill and we had to see the vet on a weekly basis. They were very compassionate and understanding and did everything they could to help her. All of the staff are fantastic with the fur babies. We were very happy there. We have since moved out of the area so we have to find a new vet.

posted: 04/02/2021

I am new to the Lake Nona area, and had only been here a week when my 12 year old dog became ill. Knowing it was time to do the compassionate thing and put him to sleep, I called Noah’s ark to see if they could help me. I cannot tell you how absolutely kind and compassionate the staff was during this difficult time. Malea the veterinary assistant was so kind and compassionate. Dr Norton was also amazing working both with my dog and me. Putting your pet to sleep after 12 years of companionship, loyalty and love is never easy, but the staff at Noah’s ark could not have been more kind and understanding.. thank you for tough job, well done.

posted: 03/12/2024

I was new to the area and tried out Nona's Ark. I had a pleasant enough experience with my Labrador and had worked out a plan for future treatment. In the appointment, Dr. Norton said they needed additional information about the specific medication, which would take a couple of days. A week later, I emailed asking for an update, no response. I sent another email a few days later, and I am still waiting for a response. I know they check their email, too, as during initial coordination, that is where I sent previous vet records, which Dan received. That was almost two months ago, and I still haven’t received any response. What made it even worse was that in the appointment, we covered how, in the next appointment, I would need to get medication refilled, which was running low, so it was relatively time-sensitive. The ghosting caused me unnecessary extra work to get my previous vet to assist with getting a refill with a 3rd party near me as my patience with Nona's Ark was not rewarded. I am very disappointed with the unprofessional ghosting. I have had no problems with the nearby animal clinic since then… Two stars as they were nice for the one appointment we had.

posted: 04/07/2024