BluePearl Pet Hospital

They handled my dogs torn cruciate well! Dr Cramer explained everything they were going to do with Nala, they took good care of her! It’s expensive only thing I wish was for more updates I had to keep texting to ask what’s happening. Staff was really great and they cared for her!

posted: 04/11/2023

The Staff I dealt with both on the phone at the Maitland location for appointment scheduling, as well as at the East Orlando location in person, were amazing to deal with and so personable and made a stressful time more manageable. Dr. McGovern was amazing and actually took the time to listen to my concerns and me babble from being stressed for my dog and offered comfort and assurance when I needed it most. She is extremely knowledgeable and I am grateful to now have her as a doctor for my dog when she needs specialty care. We are still working my fur child through some issues but I have faith that the train will reach the final station of healing soon!

posted: 05/18/2023

If there was a rating less than 1 star I would give it to this place. They are truly money hungry... Our baby had a nose bleed. Very apparent the goal is to drive up the cost of the visit with hopes of overnight stay, this 2500.00 to 3000.00 for the visit. Labs run, wait..... come back, review with recommendations to stay overnight because they want to put in an IV.... (Dog not dehydrated) The words were, we might need to start her on a IV. No reason why, other than this is what she might need. I envisioned if we would let them, I could see a call later that night saying she took a turn for the worst... had to do this or that and the bill would have ended up 5k or higher. Took the dog to another ER two days later and got labs, X-RAYS, nostril cleaning and mouth exam, but a COMPLETE explanation of the possibilities. Regular vet called as she was under and getting treatment. She was unavailable previously, but after verbally explaining the circumstances and issues to her, so walked back inside the ER as the doctor wanted to see us to explain the findings. Identical to regular vet (Regular vet old school and Extremely knowledgeable). Our regular vet called us the next morning after getting labs, and X-ray exams reports and confirmed our baby will be fine and no need for her to see her based on everything provided to her. Her regular vet indicated she will be fine. The major problem with this place is they are a hospital puppy mill so to speak... drive up the cost at any cost to get the highest cost. I will say based on the general lab findings they KNEW there was an infection. Provided a shot but no meds to take home for the infection. Pain shot but no pain meds to go home. Only blood clotting meds Funny how they came to get me fast when they needed to put a cone on her because she was spayed the week before and started licking at her surgery site. She started growling at them. (She didn't like them either) Rottweilers have a keen sense of people. Did I mention bleeding continued after we were home so called back to let them know and their comment was to bring her back and they would try to stop the bleeding however they close in 30 minutes. My opinion, not enough time to drive up the cost. Finally, do not use this place unless you want to spend big money and don't want anything answers.

posted: 09/09/2023

Guest service is friendly and professional. I will be utilizing their services for my Pugs. From phone call to Office visit the experience was respectful and professional. Thank you for excellent service. I do recommend them to friends and family.

posted: 09/04/2023

Our pup had melanoma on her lip that was not completely removed. We consulted an oncologist who did not recommend any more treatment other than to finish the removal. A wedge resection was done to completely remove the remaining cancer.

posted: 08/15/2023