UrgentVet - West Orlando

Just WOW! Had to take our 5 month old Mastiff to see UrgentVet West Orlando tonight and I am blown away by the level of service and care we received. From the very first call I made to them this afternoon, their online booking system (and updates to let you know if your reservation will be delayed), to the actual hands-on care…exceptional service from start to finish. The whole staff was awesome but I have to shout out Nadia and Dr. Dosher as they are EXCELLENT! We received a detailed treatment plan and a thorough explanation of every item on the plan. Their staff is super friendly and efficient, and it’s obvious how much they truly care for animals - definitely their calling (and thank goodness they answered it)! We can’t thank this crew enough!

posted: 06/13/2022

They were so wonderful to us, My Lab Dakota was in distress and we went there to put her to sleep. They were very caring and the room that she passed in felt like home. It was a blessing to find them in time to help Dakota be at peace and having our other dog be there with us to say goodbye Thank you for making it easier for us to let her go and showing us that you really care about everyone that comes to you for help

posted: 05/10/2023

We are new to the area & was referred by a local vet for immediate attention. Upon our arrival Angelina greeted us with smiles and asked appropriate questions for the doctor to have an understanding of my fur babies conditions. Dr. Vega was through, knowledgeable, prepared and exceeded all our expectations. She performed a through exam, she shared the findings of X-rays & bloodwork. She addressed all our concerns and advised the best plan of action to get my dog feeling more like himself. Dr Vega referred several veterinarians that we could consider for further care. She called early morning but we were asleep, then she followed up the next day after sending me the report to make sure we understood everything. Thank you both (this seems so minimal for such an exceptional experience)! Not wanna say we would be back but it great to know you are there if we every should need your services in the future. Blessings to you both!!

posted: 10/17/2023

Summer is my 9 year old cat and he had never been to an urgent vet before just because he had never had any problems. The only thing he goes to a vet his to get his yearly shots. It was a scary experience! Very scary 😟 But the Dr. And the Nurse was absolutely amazing I felt that my baby was in good hands and they explained everything to detail. My 16 year old was with me the whole time and he said to bad this is an urgent vet and not a regular vet because they are amazing. Again thank you for all you do for the animals.

posted: 09/24/2023

Absolutely the best and professional team!! We called several urgent vets around and got same uncertain answers. When I called UrgentVet I got a straight positive answer. It was pretty late, wait time there was like 150 mins and even with that my kitten was examined right away by assistants. They managed the help my kitten and everything ended up fine also they gave great after care recommendations. Personal over the phone and in the vet is extremely friendly, they know what they are doing, they care about animals. I agree that we all have different experiences, but me and my kitten loved the atmosphere there! We will definitely come back! Thank you so much!!

posted: 04/06/2023