UF Pet Emergency Treatment Services, Ocala

We cannot thank the doctor and staff enough for the kindness they showed us and our sweet boy and are so grateful that they were able to give him the comfort he needed before he passed. Having your pet experience a medical emergency is never convenient, but having it happen at 4am on a Sunday when you’re on vacation in a rural area felt like a nightmare. Thankfully the UF Emergency Vet Clinic was only a 25 minute drive from where we were staying, and the staff was able to get our dog in immediately and were able to help us make the decision to humanely euthanize our senior dog so that he didn’t continue to suffer. Thank you for providing emergency veterinary services and compassionate treatment in an area where options are limited. Without you our dog would have suffered, we are so grateful for the comfort you gave him and us.

posted: 07/30/2023

Very clean office, caring staff and the doctor was amazing. Explained why our pet canine was still having problems after her surgery. He was extremely knowledgeable. He discovered the problem and handled it accordingly. Would definitely take my pets to this ER in the future. Plenty of parking next to a karate-type school which was closed. The parking lot needs to be picked up and people need to quit dumping garbage out the window. The garbage wasn't from the animals, if you know what I mean. Otherwise, situated with other professional offices. Nicely landscaped area. We came in the back way. Not too far from the interstate. Our wait time was a bit long but they had two extreme emergencies which they communicated to us. So understandable. Also, there were quite a number of others seeking ER services for their pets. My pet is a totally different dog from their care. She wouldn't stop crying until the visit. Amazing. No followup with original surgeon required. Everything handled in one visit.

posted: 08/08/2023

We came in on a Wednesday night because my 20 year old girl was nearing her end. She seemed to be in pain so we made the decision to take her in so that she could go comfortably. The staff was amazing. They were kind and showed great empathy, and made her departure so peaceful. Doctor Frazier was absolutely amazing. She really helped us. Thank you so much for taking care of our sweet girl. We are forever grateful!

posted: 09/28/2023

The facility was bright, clean and the staff were friendly . I came in late with my 12 year old golden for an ear infection .Missy is very overweight and is need of a good groom. That will occur when we go back to Jersey in April. Missy also suffers from a partial tear in her ACL. This can only be treated with surgery. She can only walk for short periods of time and then has to lay down. It was advised that she needed to loose weight. I agreed completely. I said she also needs exercise. I bought in a professional pet wheelchair and asked for help fitting her into it. She would be able to take walks and build up muscle. I am here alone and need help sizing her correctly. I have a video the company’s vet endorsed. Video instructions are also provided . I was refused help due to liability issues. Understandable. There was no suggestion given or regret for not being able to help. What would he advise for a dog who has lost its ability to walk. I’m imagining euthanasia. There is no desire to think outside of the box or improve pet services. I expected more from this place. I would hope he would have consulted with the vet that is familiar with these wheelchairs to serve future patients. I love dogs and happen to be in the business. I find that vets as well as other physicians are very closed minded. This vet was typical.

posted: 03/19/2023

We were away but had placed our sweet dog with a trusted and loving relative with whom our dog was always happy. A couple days alter, our dog began having serious symptoms of sickness. After two or three days of 'home treatment," and our regular veterinarian was away, we needed to find good help on a Sunday. We were hundreds of miles away, but by going online, we could talk with a kind staff member who listened to our concerns with compassion. She helped arrange for our dog's diagnosis and corrective treatment and kept us informed with each step. I was prepared for a very sad outcome, but by taking 'conservative' steps before doing more exploratory treatment of our 13-year-old deaf and blind furry family member, our dog began improving. Our loved one, who also loves our dog, continued administering the medications, etc... Now we are home and our dog is basically back to normal. We so appreciated the kind treatment of both the dog and all of us "parents/loved ones" of our dog. I would recommend their services.

posted: 08/30/2023