Thompson's Veterinary Center

I loved the Veterinarian she is very nice, professional, informative and caring!! And, her employees were kind, sweet and gentle with my puppy.. I ready feel at home here and that my puppy is in a safe place. Everyone greeted us and are so nice, kind, sweet and professional.. I know that my puppy will be in good hands here!

posted: 09/19/2023

It was my puppy's first visit and Dr. Thompson and staff did their best to make it a good experience for her. She was very nervous being at a vet for the first time and I was unable to get her nails trimmed as I had hoped but got some good information and will return for a second visit in hopes that my dog will get used to going to the vet. Liked Dr. Thompson's idea of "happy" visits.

posted: 09/10/2023

I would give zero stars, but that’s not an option.The vet, Dr.Thompson was rude, not caring, not compassionate and made it feel as though we were a bother for even bringing my moms dog in. My mom has been worried because her dog wasn’t acting right, he is almost 14 years old, and he was having problems walking, getting up, and crying out in pain all the time. His regular vet couldn’t get him in for a few more weeks, so my mom reached out to Thompson vet because they had seen her dog about 2 years ago and they were able to get in him the next day. When we got there, we asked for help getting her dog out of the car because we had trouble lifting him and didn’t want to cause any more pain to him, the front desk said someone would come out and help, after a while of waiting and waiting, no one ever came to help. We finally got him out of the car and into the waiting area to get checked in. Once checked in we waited for the vet, she called us back and we were once again unable to get him up and standing to walk due to his excruciating pain. The vet didn’t help us, she looked at us as though we were incompetent and rolled her eyes when we asked for a blanket or towel to help him up. Instead of helping us get him up, she basically tossed us a towel(which was barely even handed to me) and in a very bossy manner, told us how to get him up and that we were doing it wrong, instead of coming to help us, she just stood there at the doorway and watched. Once in the room, she still didn’t help us get him on the scale or stand him up or anything. She kept making comments about she doesn’t know what’s wrong with him because she hasn’t seen him in 2 years and she’s never done blood work on him. We felt as though we were a bother and that she was mad because we brought him there. The only good thing she did for us was refer us to an amazing vet in Dundee who was caring and compassionate and found out what the problem was. During this time, we found out my moms dog has cancer in his spine and a sciatic nerve issue. Dr Thompson was very unkind, uncaring and not compassionate in the slightest way, while we were emotionally upset and worried about my moms dog. Regardless of how long it’s been, you should never treat patients like this. The only good thing from going to this vet was that she sent us to another vet that actually took the time and cared about not only my moms dog, but us and our feelings as well.

posted: 08/30/2023

Dr. Thompson and her staff are superb at making you and your animal feel comfortable. Their concentration on your animals comfort and efforts to eliminate stress for them is exceptional. They have an actual bengal cat as their full time resident and greeter. Great place to take your animal family members when they need healthcare.

posted: 09/24/2023

Not sure how there are so many high reviews. It is dirty and smells quite bad inside. Attitudes aren’t great either. Was asked to wait outside after being there for 30 minutes because a reactive dog was coming in for an appointment time after mine. Vet spends very little time with your animal and is quite hands off. Not a recommended first choice. Would not take my kid to an unclean and passive doctor just as I would not take my fur baby to a vet like that.

posted: 09/06/2023