Citrus Animal Clinic

The words "thank you" doesn't seem to adequately express the gratitude our family feels for the outstanding care, expertise & compassion our Beau has received from Dr. Hinds & his wonderful staff. Thank you, Dr. Hinds, from the bottom of our heart. PS: Look at our Beau's million dollar smile after being in Dr. Hinds' care!!

posted: 06/12/2023

The staff and Dr are awesome, especially working with a very nervous, ( and not feeling well) Puggle, They could very gentle wrestle a gator I believe. Teehee. They are very helpful and understanding,

posted: 08/02/2023

I had to have my beagle Jack Russell terrier euthanized. Jojo was 18 years old and just started to lose all of her functions. Going to citrus was the best experience for me as a loving pet owner. The female assistant who initially spoke with me was so caring and compassionate. The female doctor who performed the procedure was also amazing and completely understanding. Both had such wonderful bedside manners. Thank you so much for making it a little easier for me and Jojo. Sorry I don't remember your names a d I didn't see your names on the website but I'm sure you know who you are. Nothing but high praise from me.

posted: 06/28/2023

Honestly a very nice place. The doctor was very understanding and explained everything in a simple manner. My cat was very scared and the doctor was extremely gentle. All the staff were very kind. Will be returning!

posted: 08/16/2023

Absolutely horrible bedside manner in the most critical time of a pet owners life! I went to pick up our girl that is in the process of passing away as there isn’t anymore to be done for her. But as I get there the very first thing is the receptionist bringing and cramming a credit card machine in my face wanting me to take care of payment right before we go in for the potential last goodbye to our pet.( Our only goal at that point is to see her theirs was clearly payment with disregard to our feelings to see her) I had no issue at all with making payment we have paid them thousands of dollars with all our pups and had already paid the bulk of this stay and had absolutely no issues with what was left. It was the manner to which it all happened that made this already sad time in our life feel like a transactional process. My 9 year old son felt as if we had to pay to see our dog! Which is absolutely horrendous! It was horrible absolutely distasteful and beyond. We had always had the best experience prior and this has absolutely soured our views and we will not be back! Hopefully in the future they will be kinder towards grieving families especially proven customers.

posted: 06/22/2023