Paws 2 Help

First I want to thank this non profit organization for helping the community (at a reasonable price). The staff was AWESOME!!! Dr. Kryvonos was great (very professional, gave a thorough exam to my pet. She explained everything and answered my questions. The location is convenient. The facility is clean and check in was easy. Two concerns- the wait time and Paws 2 Help answering their phones. My appointment was at 10:30AM and I did not leave until after 1:00PM. That is a killer waiting that long. I was told that someone would call me with my cat’s test results and no one ever did. I called several times to speak to someone concerning the test results of the blood work and no one ever answered the phone. I left two messages. No one ever called me. I had to make a trip over to Paws 2 Help on Indiantown Road and speak with the doctor in person , (for her to tell me the results of the blood test). If they could fix the two concerns, I would have given Paws 2 Help five stars.

posted: 06/30/2023

Wonderful organization! Low cost, friendly staff, excellent experience! My dachshund suffered from IVDD. She was in severe pain, yelping and screaming when we arrived. The staff kept us calm and took outstanding care of our baby. For our follow up appointment, everyone was so kind and visibly happy that she felt better.

posted: 03/11/2023

This location is AWESOME. I cannot recommend them enough - especially over west palm. Their whole staff is both kind and attentive, they usually answer the phone when you call (unlike wpb where you have to call 8-9x back to back to get through to someone, emergency or not), they are very thorough in their examinations, and provide up-front cost analysis before doing any procedures. You can tell their office manager actually gives a d@mn and that the staff is there because they genuinely want to help. The veterinarian that was there and took care of my Sadie was one of the better ones I’ve experienced in a long time as well. She genuinely listened to me (unlike other offices where they assume you know nothing about your animal and cut you off) and explained things very clearly. Definitely recommend them & will go back for any future needs for our babies.

posted: 08/02/2023

This is a great option for a spay/neuter but not for sick or other wellness exams. You book an appointment and show up and they are running several hours behind. I’m not sure if they overbook themselves or a general lack of organization and vet techs to assist with appointments. By the time you factor in your 3-4 hour wait you aren’t saving any money, their costs aren’t that much more than a typical vet office.

posted: 07/31/2023

First Off The Staff & Technician was Wonderful! : ) Genuinely Caring! **I haven’t been here in a while & to my Surprise, WOW! A Complete Turnover in Staff & Veterinarians!! It Doesn’t Take a lot to Please Me, Just Be Honest & Do yr Professional Job Well!! The Vet Visit is $35 & that’s Just a Consultation!! & then you Get Hit with High Cost Medication!! :(( I asked the Veterinary Lady, Surly there’s More less expensive Alternatives?? & My Babies Case Was Easy! I Asked her How Much $ For the Course of Treatment? She Said, 7 days $22! OH, Well that I can Handle & with a $20 Bottle of Shampoo! Well, THAT Was NOT The Case!!?? The Technician came back into Exam Room With a Card Reader, & the High Cost Medication Was Actually $41 for 7 Days! I said, “The Dr Lady Said $22! BUT that Was NOT THE COURSE OF ACTION, Because this Medication Requires 2 times a Day, SO She Wasn’t Being Honest & that’s Not RIGHT!! Also for Not Giving Me the less expensive Alternative Medications! I Miss Dr Wood He Was Wonderful!!

posted: 05/03/2023