San Marco Animal Hospital

Dr Raj and staff were extremely efficient, caring and gentle with my Fur Babies: Gigi LaPew (12-yr old chihuahua) and Lil Boy (7yr old rat terrier). I highly recommend this Animal Hospital to anyone looking for a truly caring and knowledgeable Team.

posted: 04/13/2023

Honestly not a fan for multiple reason. The vet, Dr. Gopala Raju Dantuluri, has an abrasive manner. Not loving at all towards our pup Silvy, didn’t attempt to make her comfortable or anything. This place is highly cost driven, and while I respect it’s a business it’s also our baby’s care. (I should also say that they did work with me and utilize matching chewy prescription costs, and have the 1 time free first visit fee at checkout), but also had the audacity to tell me he removed other charges when I asked about costs, even though the charges were not on the original plan I was given. At minimum, learning her name and caring about her is a must. We won’t go back. They also charge for suture removal, $50 for less than 10 minutes of being there. He didn’t even come into the room, he couldn’t even make the time. He stood IN THE DOORWAY, and gave us a few moments and everything was so rushed. I’ve never paid for suture removal at any vet. Ever. I also didn’t know the costs until I was a few minutes out because I called and asked. I had a feeling they would. It’s just the vibe. If the care was above and beyond, I would get some of the costs. But the suture removal is ridiculous. I personally wouldn’t go back to this place, I don’t recommend it, and from the reviews I’ve seen on yelp, I shouldn’t have. My girl needed stitches ASAP and they were the only Ones who could see her same day. I feel like I understand why now. Oh and I doubt he wants to retain patients or even cares too, since he didn’t even bother to speak to my partner who was there this time and not last time. Shoot I bet he wouldn’t know us at all. So with all that. I gave it 2 stars. I gave it those 2 starts only because the stitches were applied well, though I am concerned about her after care, the wound is super red and raw looking. None of my other pups who’ve had stitches had wounds like this. I could barely tell they had stitches. With the pic below you can see. He said it’s fine, but not sure I trust much at this point. I’ll wait it out a bit and go somewhere else if needed. Ps I did see that Dr Sri might be amazing from the reviews so if you try this place maybe request him if he’s still there. And def use the info here to get some cost assistance. UPDATE!!!!! I have received a refund for the $50 charge. I do appreciate the refund and the change they have stated they made to policy / charges so that future clients and their fur babies can be taken care of. Thank you. I have added a 3rd star to do this reason.

posted: 10/04/2023

In April 09 2023, it was a raining Sunday of Easter Day. We were searching to find one place to help me with my beloved baby that was leaving me by cancer. We found the attention, respect and the help we were needing at the most difficult time for me and my little girl in San Marcos Animal Hospital. The staff and the Doctor was very professional and respectful with the moment we were going through. Thank you San Marco Animal Hospital for opening the doors and heart for help us.

posted: 08/23/2023

San Marco doctors and staff are the absolute best in Jacksonville. As a breeder I want the absolute best care for our adult dogs and puppies. They have went above and beyond working with us on last minute appointments, and being available for anything that might come up that needs to be treated immediately. One of the perks is they’re open 7 days a week so if you need a weekend appointment, they always try to get us in as quickly as possible. Thank you so much everyone up there at San Marco! Y’all have truly made what we do so much easier and hassle free. I recommend to all of our customers to continue treating your pups that you get from us at San Marco! God bless each and every one of you ❤️

posted: 04/15/2023

Worth the drive!!! San Marco Animal Hospital Staff is compassionate and well educated. They got us in and out quickly, and most of our time in the office was actually spent with the veterinarian. The receptionist was very empathetic with our concerns and helped make our appointment process as smooth as possible. Halfway through the appointment, my cat was purring in the technicians hands. 5 stars directly from the patient, who's energy levels are back to normal. We are excited to continue working with the care team here, and will be back soon for routine shots and follow-up.

posted: 10/28/2021