Chimney Lakes Animal Hospital

No wait is worth a few extra dollars! You can go to a discount place and sit for an hour and a half in the lobby with many people and animals (often with no seats left) or you can make an appointment here and be seen without a long wait. (I waited maybe 5 minutes) This place has Awesome doctors who care about your animals and value your time! My bill was reasonable and I think I’ve paid close to that at the discount vet. My appointment was at 10:40 and I was home by 11:15. I Highly recommend this vet!

posted: 07/28/2023

Dr.Begg was so good at checking out my dog who has heart issues. He explained the medications and was so informative. He put me at ease and I actually felt that he really cared. That alone was very comforting! I felt we were a team on moving forward with what will best help my dog! He is a caring vet and full of energy! I hope to see him on the next visit!

posted: 06/13/2023

Great people and great experience I had sorta emergency with my boy and his vet wouldn't see him for 2wks. I called y'all and you had no problem seeing him even thou he wasn't a regular client. The staff was very nice and attentive to my boys needs and explained the process they wanted to take with him. Will definitely be back with my other dogs Thank y'all so much

posted: 07/27/2023

I wouldn't recommend this place unless it's the last resort, you're better off at looking for other vets within the area. My pup was misdiagnosed and was put on a variety of medications that eventually caused back to back bouts of diarrhea and sickness. Although it was costly due to having to pay for vet visits, medications and even emergency visits at night at Blue Pearl (amazing place), luckily she is doing fine after going to another vet. Unfortunately the same thing happened with my kitten, she was given strong probiotics for dogs. Another issue is the front desk representative and the manager are unprofessional and rude. My elderly / disabled mother went into the clinic to get clarification on a quote that advised my pup needed 8 teeth extracted, when she got a second opinion at Capital Animal Hospital (also a great place) they advised no teeth need to be extracted only a good cleaning is required. The front desk rep (not Fatima, she's great) proceeds to have an attitude and refused to assist my mother. Advising that once my pup is in for her procedure, she can get an explanation. 1. People need to budget as the service is costly 2. If it was advised by another professional that the extraction is invasive and is not required why would you not provide a paying customer info as extractions ran the price up? She proceeds to say she does not want to talk any more and rushes to the back. Finally she gets the manager who comes out extremely rude, raising her voice, claiming my mother was being aggressive with representative (which did not happen), and proceeds to say my mother is "fired" and that she call the police. If you look at reviews on Yelp, this is not the first time that people have had issues with the same rep and the manager also threatened them with trespassing. It's really unfortunate that 2 individuals here lack professionalism, have a horrible attitude, and treat elderly / disabled people in this manner. Never coming back again, extremely shady way to conduct business when people are clarifying prices for their animals especially after mistakes have been previously.

posted: 07/19/2023

Just moved into the area and was looking for a new home vet, we chose Chimney Lakes at random, and are glad we did. We had a great first experience. My dog had been sick and needed to be seen ASAP and I was able to get an appointment the same day. The staff was nothing short of amazing. They were all super helpful and listened to all my questions and concerns and were very informative on my options. My baby was treated like royalty and even made the "pet of the day." We will be recommending this vet to all my pet lovers.

posted: 04/25/2023