Veterinary Emergency Clinic of Central Florida | Casselberry, FL

Very happy with the accurate diagnosis and quick care. Our dog was so ill and quickly becoming more lethargic, we took him in at midnight and Dr. Tilley knew pretty quickly what could be wrong and how to make things better. He needed hospitalization for 1 day, became better more quickly than expected and sent home on medication we could give. Everyone there was so nice to him and us, it made a traumatic experience so much easier. Thank you!

posted: 08/06/2024

Our 3 year old male cat had a urinary block and needed emergency vet assistance. He was there for 3 days and I can’t even provide the number of times my husband and I called for status updates. They answered each and every call and never made us feel that we were a bother. Every staff member was professional, compassionate, and caring.

posted: 10/02/2024

**** DO NOT TRUST YOUR PET AT THIS LOCATION!One star is too much to rate this veterinary! I took my brown $6k champion mini schnauzer too this place and they tried to charge me $600 just for an X-ray! A simple X-ray? Then when I tried to apply for their credit plan I was denied but they never applied the veteran discount posted in their lobby but instead as I was leaving they said rudely, " Oh, we apologize you should have said you were a veteran earlier". But I remember they asked for my ID and it clearly states on my ID I'm a service veteran which they overlooked. Then they had the nerves to contact me via text 5 days later to offer me a veterans discount or refund I respectfully declined because the damage was already done by not honoring it when I asked about it before I left ! By the way ... I went to another veterinary and my X-ray cost only $140 .... Casselberry veterinary is a straight rip off! The photo of the splint you see I applied that myself using my military experience from my years of training I saved hundreds of dollars!

posted: 09/15/2024

DO NOT TAKE YOUR LOVED PET HERE! This post is about my lovely cat, Whitney, who would be dead if i trusted these vets, but instead, she is alive and playful. These people are only interested in killing time and killing animals. I brought my outdoor cat in after a severe decline in her health happened within an hour. I was worried she may have eaten poison. They said the MINIMAL diognostics needed to find out what's wrong with her would be $600. They pressured me to apply for a line of credit, which i was declined. I spent 30 minutes of my 1hr visit sitting in the room alone without my cat, knowing i was declined until someone came back to check to see if i could afford the diagnostic tests tests. (This isn't the price for treatment, just the tests). After they realized I couldn't afford it, they tried to pressure me into paying for my cat to be euthanized. I decided to take her home so she could be comfortable and pass peacefully l instead of passing scared at the unfamilar vet. The punch line? She's back to herself today, but with some breathing problems. I will be getting her further treatment. I can not believe that if i trusted these veterinarians my Whitney would be dead rn. Instead, my lovely angel Whitney is playing with her toys in my living room after eating.

posted: 08/17/2024

Very bad experience. Called first to confirm they had the staff and time to see us in this urgent situation, then brought my yorkshire terrier in for emergency consultation. Waited for more than an hour to see a doctor. Ended up walking out because every other animal that walked in was more important than us. Drove my furbaby 3 hours south to see a vet. She died less than 12 hours later. The staff in this location did not have their priorities managed well. I do not feel they make the correct decision, choosing to see other animals when it was obvious my dog was in distress, bleeding from her nose, and I kept asking for assistance repeatedly.

posted: 08/14/2024