Mt. Pleasant Hospital for Animals

They are so understanding of my high anxiety dog. We will always be grateful for their expertise and compassion.

posted: 03/29/2024

3/1/24 UPDATE: I had the opportunity to speak with Nicole an administrator for the clinic who demonstrated outstanding customer service skills, was knowledgeable and willing to address all .my concerns. I was impressed with her professionalism. Although new to this clinic Nicole's interactions with me restored my confidence in remaining a client. The WORST experience I have had with a vet. Dr. Valli came highly recommended, He came in the room all of 10 minutes tops. Did a quickie exam. Seemed to be in a rush. Did I get to ask question - NO. I'm still waiting for a call back after leaving a message w/his administration 2 days ago. I honestly felt disrespect and disregarded. Mt. Pleasant is a HARD no for me. SMH...This should be a 1/2 star.

posted: 03/01/2024

It’s a pretty big clinic that has laser therapy room, X-ray machine, and multiple exam rooms. I loved that tests were able to be taken at the site. Price is transparent. I didn’t have to wait too long to see a vet. Staffs were very kind and friendly. I was worried if I could get med only thru Chewy and that will delay the time for my chihuahua to get his med but they have their own mini pharmacy inside so I was able to pick up medicines right after the examinations.

posted: 02/03/2024

Wonderful, clean, and friendly staff and they really care about your furbabies. They check the dog vaccination which i really like to protect all their client’s pets in turn protect my dog.

posted: 01/20/2023

Dec. 2023. Dr. Chris Elson was our animals provider and he came off extremely aggressive and full of himself when speaking about the animals situation and care. I was told a different option from a vet that had been working there for years and instead of having any ounce of empathy all he could say was the information I received in the past was “wrong”. Overall very very unprofessional and unsettling to witness this unfold as I heard multiple veterinarians saying different things about one animals well being. The front desk staff always does their best to make sure the owner leaves okay and they even made sure of it the evening this happened which I appreciated. But Dr.Elson was too busy thinking about anything but the animals in this moment it seemed. It’s one thing to get along with animals but I believe a vet professional should have the ability to use basic proper human communication too.

posted: 12/21/2023