Mill Plain Veterinary Clinic

Its always 50/50 coming here- most times I get a sour taste in my mouth due to the older women that sits closer to the door is constantly rude. Maybe that's just her personality. In which, as a first time in-comer- I was skeptical about the Vet Techs. Surely, I had Dr Chris and he was amazing. Since he's left its just a hard place to trust. So, I pulled my furbaby out of there and transferred. I've had my insurance call and email MPV numerous of times and they simply won't answer- I've been pushed away from a younger women that was there last week on Monday during lunch hours. She asked me why am I there no hello no nothing. As if I take lunch with them, lol. They also don't answer emails no matter how many times you email. Simply just find a different vet. even if it's far away

posted: 11/17/2023

I literally drive from out of state just for Dr. Chris Elson. He's always been my vet and whenever something is going on with my pups, he's the only one I trust. His main concern is always the well being of the animal and he would never put them through any unnecessary testing, scans, uncomfortableness or pain. He's hands down amazing! I wish he was still closer to us but the drive isn't too bad and he's worth it.

posted: 07/21/2023

Hit or miss since this practice changed hands, and I seriously doubt I will go back. Two out of the last three visits were horrible. Not at all confident with the vet care my 20 year old cat received. I booked an appointment with my vet of choice. At the time of the appointment, I was left waiting in the treatment room with a stressed out 20-year old cat for over 30 minutes. I was getting ready to leave, and a different vet came in and I was told the vet I booked an appointment with wasn't in that day! There was another client in the waiting room who was told they had no appointment. I gave it three tries; will not go back. Addendum: I took my cat to a different vet & found he had been misdiagnosed! This used to be a wonderful facility but since it was bought out by a corporation, it’s gone terribly downhill.

posted: 10/21/2023

If I can give them negative stars I would! Very rude women work there and I caught them of both in lies! They said they do not take payment plans but yet Carecedit is a form of a payment plan. So instead of saying they don’t take payment plans express to the customer that they do in fact take payment plans and the only one they offer is carecredit. They are overly priced as well so if you want rude representatives and overpriced this is the place for you. I even asked for them to give a message to the Vet doctor and they simply would not do so. I wanted to talk to someone with a degree not a rep.

posted: 10/11/2023

The fact that many Vets have come and gone in the past 3 years speaks volumes. They have horrible retention of their Veterinarians. The last time i brought my dog here the Vet who saw him wasn’t the best and left a bad impression. I will not be bringing my dog back to the practice. And not to mention i posted on their instagram and they deleted because it wasn’t praising them.

posted: 10/09/2023