Bethel Veterinary Hospital

I brought my dog Huck to Bethel for a few years and I'm so grateful for their work. He had a chronic stomach issue and they were the first vet to really work with me to investigate and explain the steps along the way, and it's been happily resolved ever since. They undoubtedly improved his quality of life. Plus I never waited for an appointment and billing was always straightforward. The only reason I'm forced to change is because I live too far away to keep it up - if something serious arises, I'll probably make the trek from New Haven again. Absolutely recommend to those in the area!!

posted: 08/12/2023

Couple years ago I had a disappointing experience with this veterinary office because they offered unnecessary services and inflated my bill. I visited the clinic with my dog for a routine check-up, but the veterinarian recommended several expensive tests and procedures that seemed excessive. When I sought a second opinion from another vet, they confirmed that many of the recommended services were unnecessary. This left me feeling taken advantage of and frustrated with the veterinarian's ethics and professionalism. I would caution others to be wary of such practices and seek multiple opinions when faced with an unusually high bill for pet care. They also charged me for my dog's grooming while nothing was done, no nail trim, no bath. I decided to give another try a year ago and it was the same. Over $1000 for domestic bunny's check up, offering microchip and vaccines, really? Don't take advantage of people who love pets and/or have children who love pets, and will do everything for them. The worst veterinarian I've ever met.

posted: 10/16/2023

Dr. Fitch did a great job on my dog's spaying but didn't do a great job on her cherry eye. It popped back out after 11 days and I'm trying to get reimbursed. I'm hoping they will do the right thing and just reimburse me for the mistake. I had to take my dog to a specialist and he was even more expensive. When a mistake happens, doctors need to step up and resolve it quickly.

posted: 06/12/2023

The vets are good, most of the staff was nice. There is definitely an attitude problem in that office. So happy I decided to leave. Best decision I made.

posted: 10/08/2023

This is the worst vet hospital in Bethel. They’re all about money and little to do with the health of our pups. They have a receptionist, who is wicked rude. Her name is Kiera, she falsifies documentation saying I hung up on her when simply the call disconnected, while I was driving. I missed one appt, which I called the same day to say I wasn’t able to leave work, and today when I wanted to make an appt, since my Australian Miniature Shepherd is limping, they said I had to leave a credit card # in order for them to see Darcy. Imagine if your doctor refused to render care unless you gave a credit card # prior to your visit? It would be unethical and a violation of EMTALA. I called back and asked them to provide me with both of my pet’s records. In them this Kiera lady falsely documented encounters she had with me. She even said that I shouted at her, when clearly I didn’t. This vet prioritizes profits over the health of our pets. Stay away from this awful place. Thankfully, I found another pet & family friendly place. When I shared my experience with Bethel Vet Hospital, the staff were appalled

posted: 02/07/2023