VCA Thornton Animal Hospital

Lost a customer today. I have been going here since 2015, so over 8 years for normal pet visits. Each time I am told my pet has Tatar and may need teeth removed. I did have teeth removed from my cat multiple times and now my he can no longer chew his food. Can't fault the vet for this but I was quite disappointed to hear more removal was required after doing it once. I have done 3x teeth removal... This was going back to Dr. Lori, dr. Pete and now dr kit. Continuously prices have been rising though I m a return customer with two pets. Today, I am told after the visit that my visit is $101, over 3x what I was paying as a starting customer in 2015! Additionally I am told my 10 minute wellness visit will cost almost $200. After asking for the breakdown, I see a heartworm check that that I didn't agree to or request is $90. That doesn't include the heartworm itself. I am Done paying exorbitant rates and sad to say that I will not return... tired of being gouged the last couple of years to see the prices increase yet again on the next visit. I guess they figure they can take half the customers, charge more and end up with the same amount of revenue with less effort and fewer customers. Shame, wouldn't say this if wellness checks and costs werreasonable. No problems with the actual care, though it seems the medical model of today is prescribe and prey on pet owners scared of sick pets.

posted: 12/02/2023

One of those clinics that will hold up your dogs heartworm prevention prescription approval so they can charge you a couple hundred for an exam fee and another couple hundred for a mandatory heartworm test that is "their policy now." So VCA is basically a lobbying arm for Heartgard at this point. Off to different waters for my two dogs! I want a vet that cares about my animals health as ther number one priority, not their fees or arbitrary and expensive policies. Choose wisely for your pet children fellow pet parents! :)

posted: 11/30/2023

I just moved here from out of state. Called VCA to price out a nail trim for my cat and possibly establish VCA as my new vet clinic. The nail trim was quoted $30-40 over the phone. My jaw dropped and I will look elsewhere. Missed opportunity for a new client.

posted: 11/06/2023

Fantastic vet visit the staff was ridiculously friendly the prices are great and the whole experience was efficient and my dog left happier than coming in! Will absolutely work with them again!

posted: 12/05/2023

I take my dog here all the time for his shots and nails trimmed. They are always great to him and me. I've been coming here for years, I would recommend it for any pet owner.

posted: 10/17/2023