BluePearl Pet Hospital

I had been wanting to come and leave a review for a while but the whole situation surrounding putting down our beloved Yorkie and old baby of 17 years has been weighing heavily on me. Today I received a very nice card in the mail from the Blue Pearl team expressing their condolences for our loss. I thought that was really sweet and the experience in office was wonderful (because they are good at what they do, obviously the situation itself sucked). Everyone that I interacted with was very kind and well suited for the difficult job that they perform; a very thoughtful, patient and knowledgeable group of people. The company that they work with that does the actual cremations also did a very nice job. Attached are pictures of our dog's ashes when we got them back.

posted: 04/01/2024

First off, the Office Staff was fantastic and understood how critical it was for my cat to be seen same day. Our Veterinary Technician and Specialist went beyond the call of duty in providing my cat with the utmost care and attention. It was a very scary situation involving high blood pressure affecting her eyes with an underlying problem of cancer. Our visit was well worth the emergency visit fee. I'm very grateful to Blue Pearl Veterinary Hospital.

posted: 04/19/2024

Came in as an emergency visit. The staff we're very friendly, efficient, and compassionate. Dr. Arnold and Kelly were outstanding!. They patienly and compassionately walked me through the procedure, pros and cons and why it was important to have it done asap. Amd possible causes which help with m anxiety.

posted: 06/18/2024

Our dog received wonderful care from Blue Pearl's oncology staff and caught a splenic mass before it spread, potentially giving us more years with our old boy. We had some initial concerns about cost transparency, which were just due to an accidental miscommunication (which I think was just a blip in the process that was likely far from the norm) and when I brought it up, they worked with us very effectively, compassionately, and creatively (!) to make sure our pup got the care he needed even with the headwinds of our financial situation. Though I hope your dog doesn't need emergency or specialist care, if it turns out they do, Blue Pearl will be on your side through it.

posted: 04/01/2024

Since November of '23, our dog had one eye that she was always squinting and it was very watery. After taking her to the vet, they diagnosed her with pink eye and prescribed some ophthamologic drops. Come January, with the prescribed drops, her eye was still not getting any better. After continuing to give her drops without any progress of healing -we took her in again and they were able to see a corneal ulcer. A new medication was prescribed that made her eye worse than any of the prior drops. Our vet had told us that if wanted to pursue her eye issues further that we'd need to take her to a vet specializing in ophthamology. Not content to let our sweet girl suffer any longer, I reached out to BluePearl because they have a vet who specializes in ophthamology. I was fully expecting to not get an appointment for a month or two because ...well, a specialist... but, I was able to get her in that week. We met w/Dr. Arnold and his staff and she did in fact have a corneal ulcer but it was a stubborn one so they had to perform a debridement of her eye. No amount of drops that our regular vet gave us would resolve the issue. After the appointment, we were promptly scheduled a two week follow-up to check progress. At the follow-up, it was determined her eye was still ulcerated and she'd need a 2nd debridement done. I was heartbroken and incredibly skeptical b/c her healing from the 1st procedure was slow going and painful. I was assured by Dr. Arnold that what he was seeing in her eye was all very good and that he was 90% confident that she would not need another procedure. She recovered like a rockstar from that 2nd debridement. Night and day! Our girl is looking at us with both eyes wide open now. We are so grateful that we found BluePearl and Dr. Arnold. We were never made to wait for our appointments, all the staff were nothing but courteous and friendly, their communication was fantastic. I would absolutely recommend their services.

posted: 05/01/2024