Arrowhead Veterinary Hospital, A Thrive Pet Healthcare Partner

Dr Mike is the BEST Vet I have dealt with by far 😊 I drive across town to have him take care of my 5 dogs. He takes time with me to make sure I understand everything, he really cares I highly recommend Dr Mike Thanks for caring

posted: 06/06/2023

I LOVE THIS OFFICE!!!! We have been taking our animals here for a while now and every time we do Dr.Mike and his staff are rockstars. I was a little worried when our Great Dane Hank got sick, but it was very comforting knowing he was in good hands. Hank was with people that were going to take care of him and love him just like he was their own. Dr. Mike was so kind, helpful and even called to check on Hank a few days after bringing him home. The receptionists, techs, everyone there was just as kind, friendly and thoughtful. I always recommend this place and I always will. Thank you so much for taking such great care of our Hankers!!

posted: 06/09/2023

We have been coming hear for years. I now feel bad we haven’t left a review sooner. Dr mike and all the awesome nurses know is all well. And there always has been amazing service and affordable prices. AAA+ Thanks Arrowhead.

posted: 08/08/2023

This Veterinarian needs to either hire more staff or turn away clients. They CANNOT fufil the needs of the current client base with the staff they have professionally, legally, and ethically. I have been to this office after waiting for an appointment for a month, to only be told the Veterinarian is just far to busy to see me and speak with me. My dog's surgery was botched by their staff, and no one spoke with me before hand to discuss the surgery. The staff acts scared of some of the dog patients and I believe that this is why they failed to speak with me about the surgery beforehand. They requested we put a muzzle on our dog(because they are making the dog scared with their actions), and stood behind the door listening until the moment we got it on. Then they jumped out from behind the door, like we are not going to catch on(really?). They grabbed the leash and took the dog saying NOTHING to us. If they had spoken with us for just a few minutes months of grief, $1,500 of extra cost and a malpractice claim would not be happening. I have a malpractice claim filed against them for this botched surgery. I believe they need to reassess the need to take on more and more clients for more money, versus providing high quality care to the entire client base. Then last week when someone requested our shot records, we found an ERROR on the dates of the shots. The shot record showed the shot was expired the same day it was given. So the requesting party had to call this office to clarify. Apparently they are so offended by their own negative actions that led to this situation, the snarky girl who answered had to share with the requesting party that "These people don't use us anymore". Instead of being professional and providing the information, they just had to share with the world their disgust with us, when they botched a surgery and customer service. So now I write a review to the world to share the disgusting inappropriate, unprofessional and uncalled for snarky attitude this office has. Good Riddance, I would rather be a former client, than one with a dead dog you might kill due to malpractice.

posted: 08/16/2023

Dr Mike is by far the best vet I have had the pleasure of meeting. You know without any doubt that he cares for your pet and he is so wise with so much experience and knowledge. I feel blessed to have him care for my dog and feel safe knowing that my Eva is always in the best possible hands. Thank you to Dr Mike and the whole team at Arrowheads, you make a huge difference to the lives of many ( both 2 and 4 legged :) )

posted: 06/26/2023