VCA Central Park Animal Hospital

I wish there was a negative rating to give. Even if they are the closest veterinarians to your house, I would highly recommend finding another vet for your pet, especially if you consider them family. I was 10 minutes late for my appointment, but still made it. I had a crying newborn with me… and instead of helping, the folks there told me I had to reschedule because they had a staff meeting. I requested them to take Luna, especially since I had already given her gabapentin and sileo, but they said no. Now I know why she dreaded coming here in the past. They are mean. I’ve never seen anyone there greet the fur babies… Nobody there is happy or excited to see the pets that come in. In fact, someone that worked the front desk had told me about another vet that she herself liked more. Getting a recommendation from a staff member to take my dog elsewhere… what else can I say. They themselves have a 10 minutes late policy that they did not abide by today. Definitely sending a complaint to the state veterinary licensing board as a first step…

posted: 08/08/2023

I drive all the way across town to see these vets because of how well they handle my anxious dog. It’s always stressful for her, but the staff are so kind and patient with my fearful girl- giving her space and going slow if they can, even when it’s clear they’re busy. The vets and techs have all been slow and gentle with her, so much so that she started to doze off at Dr Hafer’s feet one day while we talked! She panics in any public space and this has been *the only time* she has ever been so relaxed in public, especially at the vet. We had never met Dr. Hafer until that appointment, so this speaks volumes to the vet’s demeanor and approach I think. Dr. Hafer was so patient and informative, really taking the time to explain Amaya’s issues in detail and answer all my questions. The other vets have been great as well- I think we’ve met with or talked to every vet at the practice by now and they’ve all provided the same level of care. The team always works with me to ensure my pup gets the best treatment, and are honest when certain tests aren’t necessary or there’s a cheaper one they can do instead. Sometimes they even let me know where I can find certain medications cheaper than with them. I won’t forget the compassion one of the receptionists showed me one day when I started crying from the emotional and financial stress of such frequent vet visits. Even though it’s a 30-45 minute drive now, I’ll continue taking my dog here because of this kind, caring team of people 💛

posted: 06/23/2023

We've recently started taking out cats here and it's been awesome! Super friendly staff, very accommodating on scheduling, nice and clean rooms, all in all great experience! Photo of Frank checking things out.

posted: 06/22/2023

I have been taking my dogs to this place for the last 6 years. I don’t know what happened but now they never have availability to see them. They are scheduling 3 months out! I mean if your dog has an issue that is not an emergency but it needs addressing you either take them to URGENT CARE or wait until it becomes an emergency to take them to urgent care. What is the point of having them as their regular vet. Obviously I won’t come to this place anymore. I need a vet that is reliable and is able to give me the time I need not 3 months after when it is already too late.

posted: 07/31/2023

The staff at thus VCA are great! Always friendly, welcoming, knowledgeable, and very kind to my dog. He doesn't like the vets so the staff there go out of their way to make him more comfortable. I'm only giving 4 stars because they are changing their hours to not be open on the weekends anymore. That makes it quite difficult to make appointments for me and may affect my ability to come to their office.

posted: 06/11/2023