Northfield Veterinary Hospital

awesome awesome awesome. they are so very friendly they took great care of my little guy "lucky". prices were lower than most places. The staff is great with follow-up phone calls and they even got me the chip number from my little guy so I can go online and fill out now paperwork. I would recommend this place to anybody who loves their pet dearly. I will never go anywhere else.

posted: 12/07/2023

We've been taking our dogs to Northfield Veterinary Hospital for a little under a year now and we could not be happier. All of the doctors and technicians we've interacted with have been kind, understanding, and very professional. We've now had both of our dogs go through dental procedures with this team and we were well-informed through the process and supported after the procedures. Each time we've gotten a call from the doctor the day after to ensure that our dogs are doing well and, in the case of our one dog who had several teeth removed, a check-in appointment after the procedure moved up to the same day we called in to check if some white around the stitches was OK. There are several vets in our area that are a shorter drive, but Northfield Vet is worth the trip for the level of care we receive.

posted: 10/21/2023

Adore Dr.Sandal for her kindness and compassion. I drive 45 mins to get there. So worth the time and effort. Now for the “Office Mgr.” Megan is rude and condescending. So busy being busy. Why do I saw this. I was literally 2 mins late for my appointment due to traffic. Was told I would have to be rescheduled for a later date or wait 1 hour + so see the other Vet. This translates into I either drive 11/2 hours for NOTHING or wait an hour for an appointment. All over a 2 minute tardiness. This means their time is ever so more valuable and my time is worth NOTHING! There was NO mention of the tardiness/rescheduling policy in ANY communication with their office. How was I to know? When I spoke to Megan about this issue she was very combative, arrogant, and self righteous. Her utter lack of Customer Service skills is deplorable. Megan is a large detriment to Northfield Vet Hospital! Unfortunately Megan handled my payment process and escalated my service charges in revenge for my dressing down of her. Inappropriate and childish. My complaint is not the first about Megan and won’t be the last. It is exactly this sort of demeanor that DESTROYS a business!

posted: 11/16/2023

Best vet ever. We have been taking our cat, Mrs. Bigglesworth here since she was a kitten Always the best care. Now we have two more kittens, and I wouldn't think of taking them anywhere else. Their names are Mr. O' Malley and Thee Dutchess.

posted: 11/06/2023

It’s very frustrating when your vet does not return calls (3) or an email. Unfortunately the business side is awful. Getting in for a checkup is 2-4 weeks out. I would be willing to wait had I even been able to make an appointment- or get a call back for that matter. Our 3 dogs will now find a new vet, after 5 years.

posted: 08/13/2023