Banfield Pet Hospital

Honestly could not have picked a more compassionate and caring vet to take my dog Charlie for the first time. He is very reactive, very scared, and still trying to learn how to be loved by others after his first experience with bad owners. I had taken him in just to get his first shots, and his blood work did not come back good. I was devastated, and have been having a really hard time with it, the the vets, vet techs I think they are, and everyone else in between have been absolutely amazing throughout this whole process, and very patient with Charlie as he goes through this treatment while being very scared and nervous. Thank y'all so much for being transparent with me, and understanding and caring with my dog. Id recommend anyone to this vet, and will continue to take my animals here in the future.

posted: 06/16/2023

do not bring your animals to any location. after many years being on disability and having all 3 of my animals on the free foundation and having been a loyal customer for many years. I went to cancel service after months of trying to get my cats seen only to have 2 of them sit and never get serviced while 1 was seen. therefore I cancelled my membership. it has now come to my attention I was illegally and without consent signed up for one paid membership with a contact I was never informed about. this is illegal and I need someone to contact me immediately. I will not have someone illegally sign me up for something I did not agree to or that was every brought up to me. if this is how you treat existing customers and do business I hope your stores get audited. shame on you treating people with disabilities like this!

posted: 06/06/2023

Caitlin was of immense help today! I called to check in on an same day appointment for my puppers who is under the weather and she was kind, quick to answer any questions, non interruptive, and compassionate. I would 100% recommend working with this clinic due to the telephone bedside manner alone!

posted: 04/25/2023

Had an appointment scheduled for months and get a call the day before to say they can't do it and their appointments are booked for another couple months? That totally makes sense and is great customer service. Used them for a couple years out here but switching. Highly disappointed in the unprofessionalism of how this was dealt. Scheduled at a different location even though this is my main vet.

posted: 03/30/2023

I’ve always had such good experiences here with all three of my animals. My dog as well as my two cats.

posted: 08/10/2023