East Springs Animal Hospital

I am changing my review on this veterinarian business. I will no longer be taking my dog to this vet! Today was the final straw on over charging. On one occasion when I took him to the vet, I was given an estimate by the vet tech and asked if that would be acceptable. When I refused x-rays, they did them anyway for over $200, while they had him in the back. $900 later, I was provided services I did not approve! Then, on a second occasion, I was given some incorrect information about when they charge for recheck office visits. When I called to complain I was told that it is up to the discretion of each individual veterinarian. Inconsistent pricing, keeps adding to the bill without regards to what the owner has to say! It is now up to the each individual owner to realize that this business is trying to take people for their money. I have seen more money grubbing and less compassion for our little furry friends. Shame on all of you!!!!!

posted: 08/12/2023

The staff at ESAH are great, very considerate of animals who have behavioral problems. Makes sure they are separated. Dr Morgan has been a great support and educator regarding my Great Dane who has anxiety. The doctor is very calm and approaches the dog respectful of the dog’s anxiety. Besides being a great veterinarian overall. The paws plan has helped me “prepay” for a year of preventative care so I don’t come to a visit having a $400 bill to cough up the money for. Overall my dogs and family are appreciative of ESAH!!

posted: 08/15/2023

Everyone was super nice. I came in for an emergency visit so it was a little bit before they got to me but once they did, they explained everything they made me feel very confident and comfortable about everything that was going on. They made sure that I understood what they were saying. The doctor also gave me her personal opinion of what she would do if she was in my position, which helped me make a decision that was best for my pet love. This place will definitely be going back.

posted: 08/08/2023

Brought my sick dog in because they were the only clinic in town with open appointments (come to find out they keep slots open for urgent visits). Everyone from the front desk staff to the vet herself were empathetic and gentle with my dog. The visit was as quick as could be expected and they were up front about costs for everything. I have called multiple times since our initial apt for additional help and each time I was able to speak with a knowledgeable and very patient vet tech who not only provided guidance but empathetic validation to a very scared dog parent.

posted: 07/20/2023

I took my dog to get spayed and vaccines. I was very grateful for how kind everyone was and talented. The doctor was I recommend this place to anyone Bella loved him to.

posted: 06/23/2023