VCA Animal Medical Center

When I adopted my new puppy from the West Valley Animal Shelter a few days ago, I was given a voucher for a Complimentary First Health Exam from VCA Animal Hospitals. Okay. I decided to take my pup in. Even though I was 20 minutes early, I had to wait forty minutes. Finally, the Doctor came into the exam room. I told him that my pup was 9 years old and that the Shelter's papers indicated very heavy tartar, and I had noticed a small bump near her spine. I asked if he could remove it while she was under for her teeth cleaning. He told me we couldn't do it that day. I would have to come back, and only after several blood tests, we might be able to proceed. The cost would be 'somewhere in the area of $900'. For doggie teeth cleaning? Wow. Pretty expensive. Thanks, Doctor. See you soon.

posted: 03/07/2023

This place is more interested in money than actually caring about your pet Their care club puppy plan consist of : Puppy Plan Unlimited Exams' Visit us for as many exams as you need to keep your pppy happy and healthy. On-Demand Access Manage your membership through the myVCA app and stay connected with 24/7 Live Chat. 2 Early Disease Detection and Diagnostic Testing? 2 fecal exams to detect parasites (including Giardia). Vaccines? Rabies, distemper, parvo, leptospirosis, Bordetella and canine influenza. Deworming • Up to 3 deworming treatments • Includes medication for positive fecal results Microchipping and Annual Membership Get piece of mind knowing you have the best chance of finding your puppy if they ever get lost They wasted me and my puppy’s time on 4 occasions due to telling me they accepted cash and then telling me they accepted only a debit or credit card. When I told them I had a visa debit they changed the care club plan from $50.99 to $58.99 out of thin air I said you can’t just change the price when the initiated price is on all your flyers promoting the Puppy Care Club for $50.88 a month. I am so appalled on how they treated my puppy. It was like her health (she desperately needs her shots) and being chipped was completely ignored on why we were there to begin with. They told us my Visa Debit wasn’t good enough for payment so my puppy could be apart of their ‘Care Club’. After 4! Visits and NO ACTIONS WERE TAKEN into giving my pup her booster shots and being chipped. So discrimination was definitely apart of my puppy and my families experience. Dr. D & the supposed supervisor Gisell were the worst. Very cold towards my pup & thats a number #1 sign of keep your animals well being and health issues away from this cold hearted VCA! I’m going to be taking further steps on the way they treated my beautiful Siberian husky pup and my family. My money and visa debit is just as green as anyones else’s money. So why wasn’t mine good enough?!¿ They basically said I all of a sudden needed a credit card when my 3 previous visits YES 3 and no shots given or chipping done to my puppy. When they kept saying cash was accepted as well. Well they wasted our time and in their eyes if you don’t have a credit card you’re not good enough to own a pet and that your pets health doesn’t matter. All animal clinics/hospitals should obviously make the animals welfare #1. But at this location money talks & bs walks. I hope this place loses it license to stay open and the Veterinarians who work here all realize why they became vets and work at a place that truly care more about the animal that comes in through their doors. Shame on this VCA on Oxnard!

posted: 03/15/2023

They take great care of my pup Jinx. When I first adopted him he was very sick for months and VCA helped me get him healthy again. They have told me how much they love it when they get to see him and it shows. He gets really nervous so they always try their best to get us into a room quickly. They have even given him toys to help keep him distracted. I would recommend Dr. Khanbabian to anyone!

posted: 02/18/2023

I love Dr. Viete. She is the reason I keep returning even though I live almost an hour away. She is so gentle and kind. My animals LOVE her. I’ve been bringing my pets to her for over 10 years.

posted: 04/26/2019

I moved here from San pedro 6 moths ago my cat Dakota bolted when we arrived because she was in an unfamiliar home I didn't see Dakota for almost 6 months a lady posted her pic on next door and I saw it never the less I went and got my kitty I rook her to the vca vet in van Nuys the crew was so warm and friendly they welcomed Dakota with open arm gave a check up and she was fine just a ear and eye infection which I got medication to treat her they even gave her a bandana and some toy's to boot thank you for being there for me and my Furbaby Dakota❤️🩷🥰

posted: 05/13/2023